A: Hi,

Here are answers to your questions. I hope I understand you correctly and otherwise please try to write again. Preferably through the chat widget in the editor. this way I will get a notification and can answer you more quickly :-).

Regarding the QR code:
The QR code is a link to your AR (augmented reality) experience. You can scan it with any phone or tablet that has a web-browser and a web connection. It is useable on Chromebooks as well, but if you have a Chromebook with only a standard camera (i.e., not one that points away from the user) it is sub-optimal.

Regarding: "Also, I bought a code and am attempting to open the codes; it is not working most of the time as the "tap to view" option isn't showing. Suggestions? I've followed the steps provided so that isn't the issue as sometimes it's viewable, but mostly it is not."
Are you talking about opening the QR code or the AppSumo redemption code? If you try to access a Hololink via the QR code it should work. We have no known issues with that. Could you write to me via the editor chat and tell me which phone and OS you are using? Thank you.

Regarding: "Are we able to simple embed the VR images on a website rather than needing a code or is this not a stand-along option for 3d viewing without using a QRcode?"
This software is for creating AR (augmented reality), not VR (virtual reality). As such the experience needs a device that has a camera so that it can place your creations as a digital layer on top of the real world. So it is not created for embedding your creations on a web site, unless this website is for viewing on a mobile device, where you expect your audience to access the website and then go to an AR experience form there.

Here's a short help article about what Hololink is: https://app.intercom.com/a/apps/m3w3cd15/articles/articles/6220848/show

And here's a longer one about what we deliver and why it is valuable: https://www.hololink.io/post/why-webar-is-the-key-to-augmented-reality-becoming-the-next-mass-medium

Have a nice day and don't hesitate to reach out again.

Kind regards

Jens