Do Social sets include all the pages and groups associated with one FB account? For example, I have one Facebook account with several pages and groups. Also, I was using Crowdfire, and it allowed me to share a URL to an article or webpage across my social channels. It propagated the image formatted for each social channel, along with a caption and had a hashtag manager. Does Hopper HQ allow the same?
May I ask what does this mean? I am a photographer, and i would love to upload 5gb of photos, and allow hopper to constantly create posts. Can hopper do this so I just upload photos and then forget?
and how does this 60 days work. Will all the photos be deleted, and then i have to reupload the same photos again? Thank you
A: Hey there, photographer friend! 📸 I think there might be a bit of confusion about our storage policy. It's actually 6 months, not 60 days! So you get a much longer window to work with your beautiful photos. Here's the scoop on how our storage works: We keep your published posts in the system for 6 months after they go live. After that time, the posts get removed from your dashboard to keep things tidy. If the media of those posts is not attached to any other posts you have, then it will be deleted too.
The cool part? Your media can be reused as much as you want! Even better - when you reuse the same photo in multiple posts, it only counts ONCE against your storage quota. Pretty neat, right? ✨
So you could absolutely: ✅ Upload your 5GB photo collection ✅ Create and schedule multiple posts using those same images ✅ "Reschedule" or duplicate posts as needed ✅ All without eating up extra storage space!
We're actually working on making this experience even smoother for creators like you, and provide better storage solutions. If you run into any hiccups or have questions about maximizing your media usage, just give us a shout!
Q: Giving clients separate access to their account
Hi, I am a bit confused from the Q&A section regarding this topic. I would like to send clients their access to HopperHQ, they will take care of everything themselves... Is that possible? Or would you call this "White Label"? Or: Who would take tier 4, meaning he/she has 20 sets themselves???
I totally get your question about client access - it's a common one!
While we don't have a full white-label solution (where your clients would see your branding instead of ours), we do have something super helpful: our permission system! Here's how it works: • You can add your clients as team members • Set specific permissions for each client • They'll only see and access the social accounts you've assigned to them • They can create and schedule their own content without seeing other clients' accounts
This means your clients can manage their own social media through your Hopper HQ subscription, but they'll know they're using Hopper HQ (no custom branding). As for Tier 4 with 20 social sets - this is perfect for agencies or businesses managing many different brands or clients who want to keep everything organized in separate sets. It gives you that extra flexibility to handle multiple client accounts efficiently! 🌟
Does this help clarify things? Let me know if you have any other questions!
Hello, I upload videos every day. They weigh around 100 megabytes each. What does that mean in terms of storage? Because even if I buy the 5-gigabyte one, it won't be enough for me. Is there a way to disable the option to save them?
Great question about storage! If you're uploading 100MB videos daily, I totally understand your concern about running out of space quickly. The amount of storage you'll need really depends on how far in advance you're scheduling your content. For example, if you schedule posts 30 days ahead, that's about 3GB of video storage right there!
I've got some good news though! 🎉 We're actively working on some super helpful features to address this exact situation, including: ✅ Options for more storage space ✅ Smart (and manual) tools to automatically remove older posts to free up space
We're all about making your social media management hassle-free! Why not give Hopper HQ a try, and if you find yourself bumping into storage limits, just give us a shout in the support channel. We'll do our absolute best to help you out and find a solution that works for your video-heavy workflow! 💪
Our team is super responsive and we're genuinely committed to making sure you succeed with our tool. After all, your success is our success! 🚀
That is exactly true. A media is only counted when there's a post attached to it, and 6 months after publication when the post is deleted, it will be deleted as well.
Q: Tagging individuals on LinkedIn
Currently the platform I use to schedule LinkedIn posts is great for my needs. Its only flaw is the inability to tag people and companies in scheduled posts -- so I have to create such posts directly on LinkedIn. Does Hopper HQ provide that capability?
A: Hi there! 👋 Thanks for asking about LinkedIn tagging!
You've hit on something we're aware of and have plans for! Until recently, our UI made tagging tricky because posts would go to multiple platforms at once (and each platform has its own tagging style - yikes!). 😅
The good news? We recently launched our "split captions" feature! This awesome update lets you schedule the same media to different platforms with completely different captions for each. It's a game-changer and opens the door for us to tackle the tagging feature soon! 🚪✨ While LinkedIn tagging is definitely on our roadmap, I can't give you an exact timeline just yet. Our dev team is currently focused on some other super cool features that we think you'll love. In the meantime, you'd still need to add those tags directly on LinkedIn after publishing, but it's on our roadmap to make this process smoother in the future!
Would you like to hear more about our new split captions feature? It might help with your workflow in other ways!
Q: Social Sets and CrowdFire Alternative
Do Social sets include all the pages and groups associated with one FB account? For example, I have one Facebook account with several pages and groups. Also, I was using Crowdfire, and it allowed me to share a URL to an article or webpage across my social channels. It propagated the image formatted for each social channel, along with a caption and had a hashtag manager. Does Hopper HQ allow the same?
Share Hopper HQ
Q: Storage retention for 60 days
May I ask what does this mean? I am a photographer, and i would love to upload 5gb of photos, and allow hopper to constantly create posts. Can hopper do this so I just upload photos and then forget?
and how does this 60 days work. Will all the photos be deleted, and then i have to reupload the same photos again? Thank you
Ali_HopperHQ
May 13, 2025A: Hey there, photographer friend! 📸
I think there might be a bit of confusion about our storage policy. It's actually 6 months, not 60 days! So you get a much longer window to work with your beautiful photos.
Here's the scoop on how our storage works:
We keep your published posts in the system for 6 months after they go live. After that time, the posts get removed from your dashboard to keep things tidy. If the media of those posts is not attached to any other posts you have, then it will be deleted too.
The cool part? Your media can be reused as much as you want! Even better - when you reuse the same photo in multiple posts, it only counts ONCE against your storage quota. Pretty neat, right? ✨
So you could absolutely:
✅ Upload your 5GB photo collection
✅ Create and schedule multiple posts using those same images
✅ "Reschedule" or duplicate posts as needed
✅ All without eating up extra storage space!
We're actually working on making this experience even smoother for creators like you, and provide better storage solutions. If you run into any hiccups or have questions about maximizing your media usage, just give us a shout!
Cheers,
Ali
Hopper HQ Lead Developer 🚀
Share Hopper HQ
Q: Giving clients separate access to their account
Hi, I am a bit confused from the Q&A section regarding this topic. I would like to send clients their access to HopperHQ, they will take care of everything themselves... Is that possible? Or would you call this "White Label"? Or: Who would take tier 4, meaning he/she has 20 sets themselves???
Ali_HopperHQ
May 12, 2025A: Hey there! 👋
I totally get your question about client access - it's a common one!
While we don't have a full white-label solution (where your clients would see your branding instead of ours), we do have something super helpful: our permission system!
Here's how it works:
• You can add your clients as team members
• Set specific permissions for each client
• They'll only see and access the social accounts you've assigned to them
• They can create and schedule their own content without seeing other clients' accounts
This means your clients can manage their own social media through your Hopper HQ subscription, but they'll know they're using Hopper HQ (no custom branding).
As for Tier 4 with 20 social sets - this is perfect for agencies or businesses managing many different brands or clients who want to keep everything organized in separate sets. It gives you that extra flexibility to handle multiple client accounts efficiently! 🌟
Does this help clarify things? Let me know if you have any other questions!
Cheers,
Ali
Hopper HQ Lead Developer 🚀
Share Hopper HQ
Q: Storage
Hello, I upload videos every day. They weigh around 100 megabytes each. What does that mean in terms of storage? Because even if I buy the 5-gigabyte one, it won't be enough for me. Is there a way to disable the option to save them?
Ali_HopperHQ
May 10, 2025A: Hey there! 👋
Great question about storage! If you're uploading 100MB videos daily, I totally understand your concern about running out of space quickly.
The amount of storage you'll need really depends on how far in advance you're scheduling your content. For example, if you schedule posts 30 days ahead, that's about 3GB of video storage right there!
I've got some good news though! 🎉 We're actively working on some super helpful features to address this exact situation, including:
✅ Options for more storage space
✅ Smart (and manual) tools to automatically remove older posts to free up space
We're all about making your social media management hassle-free! Why not give Hopper HQ a try, and if you find yourself bumping into storage limits, just give us a shout in the support channel. We'll do our absolute best to help you out and find a solution that works for your video-heavy workflow! 💪
Our team is super responsive and we're genuinely committed to making sure you succeed with our tool. After all, your success is our success! 🚀
Cheers,
Ali
Hopper HQ Lead Developer ✨
Share Hopper HQ
Verified purchaser
Thank you very much. So you only count what you program and once it is published, it is deleted?
That is exactly true. A media is only counted when there's a post attached to it, and 6 months after publication when the post is deleted, it will be deleted as well.
Q: Tagging individuals on LinkedIn
Currently the platform I use to schedule LinkedIn posts is great for my needs. Its only flaw is the inability to tag people and companies in scheduled posts -- so I have to create such posts directly on LinkedIn. Does Hopper HQ provide that capability?
Ali_HopperHQ
May 10, 2025A: Hi there! 👋
Thanks for asking about LinkedIn tagging!
You've hit on something we're aware of and have plans for! Until recently, our UI made tagging tricky because posts would go to multiple platforms at once (and each platform has its own tagging style - yikes!). 😅
The good news? We recently launched our "split captions" feature! This awesome update lets you schedule the same media to different platforms with completely different captions for each. It's a game-changer and opens the door for us to tackle the tagging feature soon! 🚪✨
While LinkedIn tagging is definitely on our roadmap, I can't give you an exact timeline just yet. Our dev team is currently focused on some other super cool features that we think you'll love.
In the meantime, you'd still need to add those tags directly on LinkedIn after publishing, but it's on our roadmap to make this process smoother in the future!
Would you like to hear more about our new split captions feature? It might help with your workflow in other ways!
Cheers,
Ali
Hopper HQ Lead Developer 🚀
Share Hopper HQ