This isn't an ATS, and it doesn't provide much in the way of interfaces or automation, but it's a reasonably good way to track employees and employee onboarding.
Founder Team
Fiona_HRPartner
May 9, 2024
Hi Steve, Thanks so much for your review here. I'm very glad to hear you're finding HR Partner useful for managing your employee data. We do have an ATS included though. You can see this here: https://www.hrpartner.io/features/small-business-recruiting.html
The product is quite good, a few annoying idiosyncrasies will have you jumping between departments, but all in all we are pleased with it. We are not please with the complete lack of customer service. Requests that are submitted are ignored or people respond with incorrect information a week later. Shame, as it has real potential.
They need to work on the integration - works with ICal but not Google calendar though you can link it and 24 hrs it might show. Appointments are in 24 hr time - and you cant change it to 12 hr. Drop downs sometimes cover the information you need to select from.
that being said, our the information areas are good, the price was great. We brought 5 codes and so we will be sticking with it. i hope customer service improves as they evolve.
I gave 3 rating because the UX and lack of customer service have cost us hours in chasing around and frustration. Cheers
Founder Team
Fiona_HRPartner
May 9, 2024
Hi Virtro, Thanks very much for your review here. I'm very sorry (and surprised) to hear that you haven't had a good experience with our customer service though. In general we respond to customers within a few hours, so this sounds very strange. If you are still having any trouble with the Google Calendar integration or any drop-downs etc, please contact us. We are not aware of any issues like this and would like to get these resolved if they still exist. All the best, Fiona
People form the core of everything on our business does and it’s important to take care of them. We are benefiting from a wide range of smart functions that is simplifying our daily work in personnel management. It tackles the core management of our business, the people, policies, and processes. We have digitized the HR processes and saved valuable working time and en-route to reduce unnecessary costs on other SaaS tools. Our team has already started planning their holidays, time tracking, and updating their employee data in the self-serve portal. Thank you HR partner and App sumo for partnering and bring this LTD.
Founder Team
Devan
May 9, 2024
Thank you so much for your review, and we are thrilled to hear that HR Partner is already showing real benefits for your company and your employees! 🙏 Please feel free to reach out to us if you have any questions or suggestions for improvement.
A Must Buy - if you're considering function over nice-to-have
Like all products and tech, people here have found things that need improving and things they would like to see, that are not yet or may never be available.
Perspective: • HR systems are a really core part of any business. • Getting all of the most important HR hotspot functions handled in one place is a huge time saver and risk reducer - and these guys are almost 100% on this. • Handling Contractors AND Employees while keeping them seperates is a real bonus • Having a flexible easy to use SELF SERVE portal that is not gratuious or feels like you are being *subjugated* by the company is both a huge time saver and enabler of good engagement. They have done a great job here. • The Whitelabel and CNAME issues are real and important but in the end, this is for Contractors & Employees not customers, so if you are on the fence, consider necessary fit & function over nice-to-have. Even big companies use 3rd party HR and healthcare portals that are co-branded. • BTW, the last Fortune 50 company I worked for had a much less employee frendly and accessible HR portal, AND it was co-branded - so what the heck, hey?! • The allowed 500MB per code is light to be sure, so hopefully they will upsize this in time. Disk space is getting less expensive not more - so I am going to trust them on this one to do what is right.
I believe there is terrific value in this deal - and I see these guys are working hard on the right things and have their heads in the game in the right way on the truly crucial aspects of HR mgmt.
In my view this is a solid 5 taco winner. Hope you guys become the next SalesForce for HR. Good luck.
Founder Team
Fiona_HRPartner
May 9, 2024
Thanks so much for your review, Fidcapist. We do indeed have a list of things to improve and build on, and like any software product, we'll continue to evolve with time. Our intention is definitely to continue to add more value to our clients - focusing on what will make the biggest difference to the majority of our clients.
We really appreciate your thoughtful words here as we know that many companies (small and also those with several hundred or even a few thousand) use HR Partner every day and have reported many benefits.
By the way, our data allowance is actually 1GB per employee spread across your account. So for AppSumo, this means 20GB per code. I'm not sure if we've inadvertently stated this incorrectly somewhere.
Glad to have this tool. Human Resource is one of the most important parts of any business and now with this tool I can finally have all in once place and improve my small business HR process in order to grow my business. You can not gro alone you need great people and systems.
Founder Team
Devan
May 9, 2024
Thank you Jiquel! All of us here at HR Partner appreciate the kind words. 🙏
Just BUY ! Soooner or later you'll need this ! Don't Regret
Plan for Success ! Sooner of later you'll need this. I'm buying for investment for now as startup.
It's a well polished SaaS product with great team. The price is steal considering their annual plan already cost 700.
If you're blogger and you hire writes, want to keep track of them , or temp staff , marketing, social assistance, this is the tool to keep track of them and call them back to work when needed.
Your staff in fact will be impressed with the provided platform and how much you know about them even after they left.
So excited to see HR partner come to Appsumo, as a long time and loyal Summoling, we definitely need more HR deals on this platform. I was expecting to see a huge amount of positive reviews, but seems many of my Summoling friends did not realize one day at any point in time, their freelancing or agency will grow and start involving more people, then everyone will need this HR platform for sure. Many people don't know it's more necessity than they realize it, once in operation, they will be like....Oh, I should have purchased HR Partner...... I run multiple businesses and have purchased lots of deals in the past. Currently, all of our companies and projects are on different HR platforms, each one of them has it's pro and con, after extensive test with HR partner, HR partner is equal or even better than all those big names....we can confidently recommend that HR Partner is a steal for any size of company owner. If you don't get it now, you will regret it later as many HR SaaS services usually cost quite a substantial money. HR partner has almost all major HR functions any organization will ever need or imagine, even recruiting functions, which usually is another set of SaaS products, but they integrate them into the same platform, thus saving a huge amount of money for any business owners. Customer support is amazing, and the Chief Devan and Fiona truly show how much they care about their clients and customer feedback, so we know how much the owner care about their business and it's a really good sign. What I like the most about HR Partner is Devan and Fiona claimed that they are using self-funding approach, thus we know that this is a company we can all count on in the future for sure as there is no VC or other financial institute can direct or influence the long term growth of HR Partner. Yes, it might grow slower, but at least the Owner can maintain its integrity or do not need to worry too much about the short term profits and then sacrifices the long term well being of HR Partner. Before, I really did not have too much time to sit down and write reviews, but this Covid-19 things really force us to sit down and re-exam many aspects of our businesses. Even though all of us are short in cash now as this Pandemic thing hit us, but we still purchased 20 codes and spread-ed them among different teams. I think all business owners or executives should get this deal now as it will save you a huge amount of money in the long term and I am highly recommending this deal and AppSumo platform to all of my friends! Lastly, we also hope Devan and Fiona will not forget us in the future success as we all have experienced that in other deals (I am veteran) that we are the first advocate of the company, but after a few LTD funding rounds, owners either abandoned the LTD clients or forget about us. Keep up the good work Devan and Fiona and we will be spreading the good words as the company grow!
Founder Team
Devan
May 9, 2024
Hi David,
Thank you SO much for taking the time to pen so many nice words about us! We really appreciate it, and the team gets really motivated when we read feedback like this.
And you are right - we intend to stay bootstrapped and profitable for as long as possible, if not forever. We have been approached by several VC companies recently, but have politely declined. We don't mind growing slowly. We are not about 'building and flipping' a company because we genuinely care about what we are building, and we also care about our customers. In fact, our biggest differentiator from our larger, more well funded competitors is that we try and provide the best service possible, as well as listen to them and make changes in our system to make their lives better very quickly - sometimes within hours of them asking.
Sumolings such as yourself have been a fantastic source of feedback and suggestions for improvements (as well as testing out all aspects of our software), that we will always be grateful and won't forget about you as we grow. This will probably be our one and only LTD offer we ever do, but it has been an experiment that has yielded us much fantastic feedback and learning, as well as many many delightful new customers.
Great software BUT !! It’s really bad that we can’t change the company domain once created. This must be changed as there can be a lot of us who may want to buy the deal and use it in real action at a later date but the deal doesn’t clearly mentions that we can’t change the company domain app.xxx.harpartner.io once set. Now I am stuck with this domain that I thought I’ll change it once I have redeemed the codes as I didn’t want to forget to redeem the codes.
Also I would like to know if there is a roadmap or a possibility to add payroll features or atleast a file that can hold data and be transferred to the accountant or an integration with xero.com or myob etc
Founder Team
Devan
May 9, 2024
Hi there,
I am not sure if you ever contacted our support team, but if you had before you posted this review, you would have found that even though we highly recommend that customers do not change their subdomain after setting up (mainly because the subdomain is a critical part of our security check, and 99.9% of our customer already have a company name in mind when they set up their company), we *can* in fact change the subdomain afterwards under extenuating circumstances, and we have already done this for other customers in the past.
The change has to be effected by our technical team (because of the security consideration) and not by the end user, so it takes time and an approval process to accomplish. A simple email to us would have cleared this up.
Also, if you had checked our website and our help documentation, you would see that we DO currently have a seamless integration with Xero. We also have plans to integrate with MYOB in the near future.
Because we are a small, non funded, completely bootstrapped company run by a team of passionate people who simply want to build the best HR system for small businesses, negative reviews like this that are based on a misunderstanding are quite damaging to our efforts and morale to compete against bigger, more well funded competitors. I would please ask you to consider updating or posting a new review based on the information I have replied with.
Life's obstacles slowed my redemption but it's done! Even before that the team here was great at answering my questions. They are regularly updating users with tips - eg - how their software can be applied to handling the coronavirus breaks etc. Let's just say I'm very impressed and I hope they can continue to grow with us. I plan to recommend them to several new businesses.
Founder Team
Devan
May 9, 2024
Thank you so much! We love seeing customers using our platform to solve day to day issues, and to see so many using it now to try and better manage the pandemic crisis that the world is in makes us glad that we could build something that could help in such a situation.
We look forward to growing with you in the future as well.
I don't usually review apps but HR Partner more than deserves my time and review. The software is really solid and the team behind it very responsive. I've been using it intensively with my team of employees and contractors and the team has been squashing bugs and adding feature requests weekly.
What I like:
- Self-service Portal: Employees/Contractors are able to edit their profile, request/preview time-off, see the company directory and download/upload their personal (and company) files/attachments - Admin area for all the items mentioned above are very solid - Ability to add the company's news/articles and create checklists for the team to complete - Recruitment area is exceptional and very organized. Ability to configure job templates, email templates, forms, anything - Ability to allow candidates to electronically sign contracts and other documents
What we wanted to see/have:
- CNAME/branding removal: Unfortunately, they don't allow something like a jobs.company.com. Your jobs portal will have the URL company.hrpartner.io/jobs/. This is really sad, I hope they find a way to get us CNAME. HR Partner branding is also on the portal and on emails to candidates, but it's minimal so we can live with that. - When hiring an applicant, they receive the "Onboarding Checklist" email before they're invited to join the Employee Self-Service portal (since the former is automated and the latter is a manual task). This is confusing to applicants as they should be invited to the portal first, and receive the onboarding checklist later. Apparently the team is already working on fixing it. - You can't change the look & feel of the job portal apart from the main colour and logo position. Ideally, there would be a way to add your own CSS so you could get rid of round corners, change the font, etc. - The email sent via HR Partner (to candidates, employees, etc) is very narrow. If you add an image with a width over 300px, it breaks the format, especially on mobile. - Importing data is still a bit iffy, with some fields missing (although present in the platform) but the team is aware and will implement those at some point. - Reports need exporting (CSV, XLS, PDF), right now it's just a screenshot in PNG of the chart - Slack integration has been a hit or miss. Sometimes it works, sometimes it doesn't. And the bot doesn't understand some of the commands even though they're listed on the documentation
Overall, an amazing tool and I'm confident to move my team there and start recruiting using it. I'm sure the team is hearing the feedback and will continue improving the software. Well done, HR Partner!
Founder Team
Devan
May 9, 2024
Thank you Thiago for the great long form review!
Even though we have been around for 4+ years, we have learned SO much from this AppSumo promotion and new customers such as yourself. Really appreciate the time you (and other Sumo-lings) have taken to give us detailed feedback and suggestions for improvements.
A lot of the things on your 'want' list are in our pipeline to be discussed in detail and/or fixed in future revisions, so keep an eye out as we announce those. We are really happy to have you on board, and are grateful that you are helping us build the best possible SMB HR system.
I admit this might not be the sexiest deal you have seen. In fact, you might not even have seen such a lifetime deal before. And this is the exact reason why you should pick it up. I have been in the 'LTD space' for around 5 years, and it is very rare you see what I will call 'backbone / back office deals’. As soon as your business grow just a little, you will need a tool like 'HR Partner' and would have to pay a lot! While I can assure you, that you will continue to see a lot of 'Social media manager' and 'graphic' lifetime deals, I can't remember when I have seen a tool like 'HR Partner' in the LTD space. I strongly recommend you pick it up. Also because the product seems to have matured for years, with existing paying subscribers ( = the product seems to be able to generate revenue on an ongoing basis, and will stay in the market) and good support. I btw. hope they will consider integrating with Clinked, another ‘backbone deal’ that will make HR-Partner even stronger.
Founder Team
Devan
May 9, 2024
Thank you SO much for your kind words Rasmus! We have been simply blown away by the support that we have received from the AppSumo community. It really exceeded our expectation by more than 10x! We also thought that we had a stable and feature ready platform, but the feedback we have received by yourself and other Sumo-lings has been invaluable, and has given us the blueprint to build an even better HR system for small to medium businesses going forward.
We are really excited about where things are going, and looking forward to serving all our customers and watching their businesses grow via using our platform. Oh yes, and I promise to take a good look at Clinked to see if we can get an integration happening!
We have a team of 15 VAs. This basically take care all our current HR problems with using different google docs and manual tracking! One thing I would like to see to happen is a more customizable payroll option: such as screenshot time monitoring, creating pay slip, calculating timesheet for HR manager. All in all, this is a good software for small business HR.
Founder Team
Devan
May 9, 2024
Thank you very much for the great review. We are busy looking at 'best of breed' payroll systems around the world to link to. For us to try and create a payroll system that works in all jurisdiction is almost impossible, so what we try to do is to find popular and great payroll systems in every country and work with them to get a seamless integration happening.
If you do any kind of hiring of VA's (virtual assistants) then this is an absolute MUST! Thank you for this offer and hope to support it as much as I can!
Founder Team
Devan
May 9, 2024
Thank you for your kind words! So glad that our system is useful for your hiring process!
I am very impressed with HR Partner! They have many options available if you want to go in-depth. The options are pretty intuitive so you can set things up fast.
I will be using it even further to explore all the options in the next coming weeks.
Founder Team
Devan
May 9, 2024
Thank you William,
It was a pretty big challenge to fit so many features into our system yet still keep it easy to use and intuitive. Happy to hear that it resonates with you. Please feel free to reach out to us if you have any questions, comments or suggestions!
i pretty only much buy offers that have a professional team behind them and a product that seems well planned and executed. while the software has been around a while i know saas is a new platform for it. while i haven't deep dived into all the features it seems to already be very feature rich with an excellent team behind it. keep up the good work guys!
Founder Team
Devan
May 9, 2024
Thank you so much for the praise! 🙏
We work really hard here to keep up the service levels that our customers have gotten used to. It has been a challenge lately with the hundred upon hundreds of new subscribers that have come through from AppSumo, but I am proud of my team for maintaining the high standards throughout. We look forward to serving you well into the future!
HR Partner is a great tool especially for startups and SMEs in dealing with HR Management. I had some challenges initially in the use of it, but it was eventually addressed and the support team members are very helpful. So far, I am greatly satisfied!
Founder Team
Devan
May 9, 2024
Thanks for a great review, and I am sorry you had some issues with speed of the server when you first signed up - we have a massive influx of new users during that day, and the server was struggling to keep up, but we have upgraded and added extra capacity now.
This is an amazing product. It's so intuitive and easy to use. I love everything about HR Partner. Thank you so much Devan and Fiona for bringing this to AppSumo.
Founder Team
Devan
May 9, 2024
Thank you again Natalie, for your fantastic feedback both here and via direct email to us. It really makes us happy to know that we are making a difference to companies such as yours.
Verified purchaser
Good for small SMBs
This isn't an ATS, and it doesn't provide much in the way of interfaces or automation, but it's a reasonably good way to track employees and employee onboarding.
Fiona_HRPartner
May 9, 2024Hi Steve,
Thanks so much for your review here. I'm very glad to hear you're finding HR Partner useful for managing your employee data. We do have an ATS included though. You can see this here: https://www.hrpartner.io/features/small-business-recruiting.html
Share HR Partner
Verified purchaser
Need to work on Customer Service
The product is quite good, a few annoying idiosyncrasies will have you jumping between departments, but all in all we are pleased with it. We are not please with the complete lack of customer service. Requests that are submitted are ignored or people respond with incorrect information a week later. Shame, as it has real potential.
They need to work on the integration - works with ICal but not Google calendar though you can link it and 24 hrs it might show. Appointments are in 24 hr time - and you cant change it to 12 hr. Drop downs sometimes cover the information you need to select from.
that being said, our the information areas are good, the price was great. We brought 5 codes and so we will be sticking with it. i hope customer service improves as they evolve.
I gave 3 rating because the UX and lack of customer service have cost us hours in chasing around and frustration. Cheers
Fiona_HRPartner
May 9, 2024Hi Virtro,
Thanks very much for your review here. I'm very sorry (and surprised) to hear that you haven't had a good experience with our customer service though. In general we respond to customers within a few hours, so this sounds very strange.
If you are still having any trouble with the Google Calendar integration or any drop-downs etc, please contact us. We are not aware of any issues like this and would like to get these resolved if they still exist.
All the best,
Fiona
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Verified purchaser
One software, countless benefits
People form the core of everything on our business does and it’s important to take care of them. We are benefiting from a wide range of smart functions that is simplifying our daily work in personnel management. It tackles the core management of our business, the people, policies, and processes. We have digitized the HR processes and saved valuable working time and en-route to reduce unnecessary costs on other SaaS tools.
Our team has already started planning their holidays, time tracking, and updating their employee data in the self-serve portal.
Thank you HR partner and App sumo for partnering and bring this LTD.
Devan
May 9, 2024Thank you so much for your review, and we are thrilled to hear that HR Partner is already showing real benefits for your company and your employees! 🙏 Please feel free to reach out to us if you have any questions or suggestions for improvement.
Devan
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Verified purchaser
A Must Buy - if you're considering function over nice-to-have
Like all products and tech, people here have found things that need improving and things they would like to see, that are not yet or may never be available.
Perspective:
• HR systems are a really core part of any business.
• Getting all of the most important HR hotspot functions handled in one place is a huge time saver and risk reducer - and these guys are almost 100% on this.
• Handling Contractors AND Employees while keeping them seperates is a real bonus
• Having a flexible easy to use SELF SERVE portal that is not gratuious or feels like you are being *subjugated* by the company is both a huge time saver and enabler of good engagement. They have done a great job here.
• The Whitelabel and CNAME issues are real and important but in the end, this is for Contractors & Employees not customers, so if you are on the fence, consider necessary fit & function over nice-to-have. Even big companies use 3rd party HR and healthcare portals that are co-branded.
• BTW, the last Fortune 50 company I worked for had a much less employee frendly and accessible HR portal, AND it was co-branded - so what the heck, hey?!
• The allowed 500MB per code is light to be sure, so hopefully they will upsize this in time. Disk space is getting less expensive not more - so I am going to trust them on this one to do what is right.
I believe there is terrific value in this deal - and I see these guys are working hard on the right things and have their heads in the game in the right way on the truly crucial aspects of HR mgmt.
In my view this is a solid 5 taco winner. Hope you guys become the next SalesForce for HR. Good luck.
Fiona_HRPartner
May 9, 2024Thanks so much for your review, Fidcapist. We do indeed have a list of things to improve and build on, and like any software product, we'll continue to evolve with time. Our intention is definitely to continue to add more value to our clients - focusing on what will make the biggest difference to the majority of our clients.
We really appreciate your thoughtful words here as we know that many companies (small and also those with several hundred or even a few thousand) use HR Partner every day and have reported many benefits.
By the way, our data allowance is actually 1GB per employee spread across your account. So for AppSumo, this means 20GB per code. I'm not sure if we've inadvertently stated this incorrectly somewhere.
We'd love to become the next SalesForce HR too!
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Verified purchaser
Great Tool!
Glad to have this tool. Human Resource is one of the most important parts of any business and now with this tool I can finally have all in once place and improve my small business HR process in order to grow my business. You can not gro alone you need great people and systems.
Devan
May 9, 2024Thank you Jiquel! All of us here at HR Partner appreciate the kind words. 🙏
Devan
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Verified purchaser
Just BUY ! Soooner or later you'll need this ! Don't Regret
Plan for Success ! Sooner of later you'll need this.
I'm buying for investment for now as startup.
It's a well polished SaaS product with great team.
The price is steal considering their annual plan already cost 700.
If you're blogger and you hire writes, want to keep track of them , or temp staff , marketing, social assistance, this is the tool to keep track of them and call them back to work when needed.
Your staff in fact will be impressed with the provided platform and how much you know about them even after they left.
Just Buy .
Devan
May 9, 2024🙏Thank you for your super enthusiastic review! 😊
Devan
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Verified purchaser
You need this deal if plan to do any businesses!
So excited to see HR partner come to Appsumo, as a long time and loyal Summoling, we definitely need more HR deals on this platform. I was expecting to see a huge amount of positive reviews, but seems many of my Summoling friends did not realize one day at any point in time, their freelancing or agency will grow and start involving more people, then everyone will need this HR platform for sure. Many people don't know it's more necessity than they realize it, once in operation, they will be like....Oh, I should have purchased HR Partner...... I run multiple businesses and have purchased lots of deals in the past. Currently, all of our companies and projects are on different HR platforms, each one of them has it's pro and con, after extensive test with HR partner, HR partner is equal or even better than all those big names....we can confidently recommend that HR Partner is a steal for any size of company owner. If you don't get it now, you will regret it later as many HR SaaS services usually cost quite a substantial money. HR partner has almost all major HR functions any organization will ever need or imagine, even recruiting functions, which usually is another set of SaaS products, but they integrate them into the same platform, thus saving a huge amount of money for any business owners. Customer support is amazing, and the Chief Devan and Fiona truly show how much they care about their clients and customer feedback, so we know how much the owner care about their business and it's a really good sign. What I like the most about HR Partner is Devan and Fiona claimed that they are using self-funding approach, thus we know that this is a company we can all count on in the future for sure as there is no VC or other financial institute can direct or influence the long term growth of HR Partner. Yes, it might grow slower, but at least the Owner can maintain its integrity or do not need to worry too much about the short term profits and then sacrifices the long term well being of HR Partner. Before, I really did not have too much time to sit down and write reviews, but this Covid-19 things really force us to sit down and re-exam many aspects of our businesses. Even though all of us are short in cash now as this Pandemic thing hit us, but we still purchased 20 codes and spread-ed them among different teams. I think all business owners or executives should get this deal now as it will save you a huge amount of money in the long term and I am highly recommending this deal and AppSumo platform to all of my friends! Lastly, we also hope Devan and Fiona will not forget us in the future success as we all have experienced that in other deals (I am veteran) that we are the first advocate of the company, but after a few LTD funding rounds, owners either abandoned the LTD clients or forget about us. Keep up the good work Devan and Fiona and we will be spreading the good words as the company grow!
Devan
May 9, 2024Hi David,
Thank you SO much for taking the time to pen so many nice words about us! We really appreciate it, and the team gets really motivated when we read feedback like this.
And you are right - we intend to stay bootstrapped and profitable for as long as possible, if not forever. We have been approached by several VC companies recently, but have politely declined. We don't mind growing slowly. We are not about 'building and flipping' a company because we genuinely care about what we are building, and we also care about our customers. In fact, our biggest differentiator from our larger, more well funded competitors is that we try and provide the best service possible, as well as listen to them and make changes in our system to make their lives better very quickly - sometimes within hours of them asking.
Sumolings such as yourself have been a fantastic source of feedback and suggestions for improvements (as well as testing out all aspects of our software), that we will always be grateful and won't forget about you as we grow. This will probably be our one and only LTD offer we ever do, but it has been an experiment that has yielded us much fantastic feedback and learning, as well as many many delightful new customers.
Thanks again,
Devan
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Verified purchaser
Confusing details
Great software BUT !! It’s really bad that we can’t change the company domain once created. This must be changed as there can be a lot of us who may want to buy the deal and use it in real action at a later date but the deal doesn’t clearly mentions that we can’t change the company domain app.xxx.harpartner.io once set. Now I am stuck with this domain that I thought I’ll change it once I have redeemed the codes as I didn’t want to forget to redeem the codes.
Also I would like to know if there is a roadmap or a possibility to add payroll features or atleast a file that can hold data and be transferred to the accountant or an integration with xero.com or myob etc
Devan
May 9, 2024Hi there,
I am not sure if you ever contacted our support team, but if you had before you posted this review, you would have found that even though we highly recommend that customers do not change their subdomain after setting up (mainly because the subdomain is a critical part of our security check, and 99.9% of our customer already have a company name in mind when they set up their company), we *can* in fact change the subdomain afterwards under extenuating circumstances, and we have already done this for other customers in the past.
The change has to be effected by our technical team (because of the security consideration) and not by the end user, so it takes time and an approval process to accomplish. A simple email to us would have cleared this up.
Also, if you had checked our website and our help documentation, you would see that we DO currently have a seamless integration with Xero. We also have plans to integrate with MYOB in the near future.
Because we are a small, non funded, completely bootstrapped company run by a team of passionate people who simply want to build the best HR system for small businesses, negative reviews like this that are based on a misunderstanding are quite damaging to our efforts and morale to compete against bigger, more well funded competitors. I would please ask you to consider updating or posting a new review based on the information I have replied with.
Thanks,
Devan
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Verified purchaser
Gracious and Great
Life's obstacles slowed my redemption but it's done! Even before that the team here was great at answering my questions. They are regularly updating users with tips - eg - how their software can be applied to handling the coronavirus breaks etc. Let's just say I'm very impressed and I hope they can continue to grow with us. I plan to recommend them to several new businesses.
Devan
May 9, 2024Thank you so much! We love seeing customers using our platform to solve day to day issues, and to see so many using it now to try and better manage the pandemic crisis that the world is in makes us glad that we could build something that could help in such a situation.
We look forward to growing with you in the future as well.
Devan
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Verified purchaser
Really solid HR "All-in-one" app
I don't usually review apps but HR Partner more than deserves my time and review. The software is really solid and the team behind it very responsive. I've been using it intensively with my team of employees and contractors and the team has been squashing bugs and adding feature requests weekly.
What I like:
- Self-service Portal: Employees/Contractors are able to edit their profile, request/preview time-off, see the company directory and download/upload their personal (and company) files/attachments
- Admin area for all the items mentioned above are very solid
- Ability to add the company's news/articles and create checklists for the team to complete
- Recruitment area is exceptional and very organized. Ability to configure job templates, email templates, forms, anything
- Ability to allow candidates to electronically sign contracts and other documents
What we wanted to see/have:
- CNAME/branding removal: Unfortunately, they don't allow something like a jobs.company.com. Your jobs portal will have the URL company.hrpartner.io/jobs/. This is really sad, I hope they find a way to get us CNAME. HR Partner branding is also on the portal and on emails to candidates, but it's minimal so we can live with that.
- When hiring an applicant, they receive the "Onboarding Checklist" email before they're invited to join the Employee Self-Service portal (since the former is automated and the latter is a manual task). This is confusing to applicants as they should be invited to the portal first, and receive the onboarding checklist later. Apparently the team is already working on fixing it.
- You can't change the look & feel of the job portal apart from the main colour and logo position. Ideally, there would be a way to add your own CSS so you could get rid of round corners, change the font, etc.
- The email sent via HR Partner (to candidates, employees, etc) is very narrow. If you add an image with a width over 300px, it breaks the format, especially on mobile.
- Importing data is still a bit iffy, with some fields missing (although present in the platform) but the team is aware and will implement those at some point.
- Reports need exporting (CSV, XLS, PDF), right now it's just a screenshot in PNG of the chart
- Slack integration has been a hit or miss. Sometimes it works, sometimes it doesn't. And the bot doesn't understand some of the commands even though they're listed on the documentation
Overall, an amazing tool and I'm confident to move my team there and start recruiting using it. I'm sure the team is hearing the feedback and will continue improving the software. Well done, HR Partner!
Devan
May 9, 2024Thank you Thiago for the great long form review!
Even though we have been around for 4+ years, we have learned SO much from this AppSumo promotion and new customers such as yourself. Really appreciate the time you (and other Sumo-lings) have taken to give us detailed feedback and suggestions for improvements.
A lot of the things on your 'want' list are in our pipeline to be discussed in detail and/or fixed in future revisions, so keep an eye out as we announce those. We are really happy to have you on board, and are grateful that you are helping us build the best possible SMB HR system.
Devan
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Verified purchaser
A mature rare deals that just works!
I admit this might not be the sexiest deal you have seen. In fact, you might not even have seen such a lifetime deal before. And this is the exact reason why you should pick it up. I have been in the 'LTD space' for around 5 years, and it is very rare you see what I will call 'backbone / back office deals’. As soon as your business grow just a little, you will need a tool like 'HR Partner' and would have to pay a lot! While I can assure you, that you will continue to see a lot of 'Social media manager' and 'graphic' lifetime deals, I can't remember when I have seen a tool like 'HR Partner' in the LTD space. I strongly recommend you pick it up. Also because the product seems to have matured for years, with existing paying subscribers ( = the product seems to be able to generate revenue on an ongoing basis, and will stay in the market) and good support.
I btw. hope they will consider integrating with Clinked, another ‘backbone deal’ that will make HR-Partner even stronger.
Devan
May 9, 2024Thank you SO much for your kind words Rasmus! We have been simply blown away by the support that we have received from the AppSumo community. It really exceeded our expectation by more than 10x! We also thought that we had a stable and feature ready platform, but the feedback we have received by yourself and other Sumo-lings has been invaluable, and has given us the blueprint to build an even better HR system for small to medium businesses going forward.
We are really excited about where things are going, and looking forward to serving all our customers and watching their businesses grow via using our platform. Oh yes, and I promise to take a good look at Clinked to see if we can get an integration happening!
Devan
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Verified purchaser
Great software
We have a team of 15 VAs. This basically take care all our current HR problems with using different google docs and manual tracking! One thing I would like to see to happen is a more customizable payroll option: such as screenshot time monitoring, creating pay slip, calculating timesheet for HR manager. All in all, this is a good software for small business HR.
Devan
May 9, 2024Thank you very much for the great review. We are busy looking at 'best of breed' payroll systems around the world to link to. For us to try and create a payroll system that works in all jurisdiction is almost impossible, so what we try to do is to find popular and great payroll systems in every country and work with them to get a seamless integration happening.
Best,
Devan
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Verified purchaser
Incredible Tool For Hiring
If you do any kind of hiring of VA's (virtual assistants) then this is an absolute MUST! Thank you for this offer and hope to support it as much as I can!
Devan
May 9, 2024Thank you for your kind words! So glad that our system is useful for your hiring process!
Devan
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Verified purchaser
Very Good HR System and Easy to Use
I am very impressed with HR Partner! They have many options available if you want to go in-depth. The options are pretty intuitive so you can set things up fast.
I will be using it even further to explore all the options in the next coming weeks.
Devan
May 9, 2024Thank you William,
It was a pretty big challenge to fit so many features into our system yet still keep it easy to use and intuitive. Happy to hear that it resonates with you. Please feel free to reach out to us if you have any questions, comments or suggestions!
Devan
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Verified purchaser
great platform, great team
i pretty only much buy offers that have a professional team behind them and a product that seems well planned and executed. while the software has been around a while i know saas is a new platform for it. while i haven't deep dived into all the features it seems to already be very feature rich with an excellent team behind it. keep up the good work guys!
Devan
May 9, 2024Thank you so much for the praise! 🙏
We work really hard here to keep up the service levels that our customers have gotten used to. It has been a challenge lately with the hundred upon hundreds of new subscribers that have come through from AppSumo, but I am proud of my team for maintaining the high standards throughout. We look forward to serving you well into the future!
Devan
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Verified purchaser
So far so good!
I think it's a heck of a good deal. All other major HR softwares are expensive. But this one is a lifetime deal!
Devan
May 9, 2024Thank you for your kind words! :)
Devan
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Verified purchaser
Updated Review
HR Partner is a great tool especially for startups and SMEs in dealing with HR Management. I had some challenges initially in the use of it, but it was eventually addressed and the support team members are very helpful. So far, I am greatly satisfied!
Devan
May 9, 2024Thanks for a great review, and I am sorry you had some issues with speed of the server when you first signed up - we have a massive influx of new users during that day, and the server was struggling to keep up, but we have upgraded and added extra capacity now.
Devan
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Verified purchaser
So impressed!!
This is an amazing product. It's so intuitive and easy to use. I love everything about HR Partner. Thank you so much Devan and Fiona for bringing this to AppSumo.
Devan
May 9, 2024Thank you again Natalie, for your fantastic feedback both here and via direct email to us. It really makes us happy to know that we are making a difference to companies such as yours.
Devan (and Fiona)
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Verified purchaser
Gets me through
This deal gives me access to an app that gives me access to those working for me in an amazing way.
Devan
May 9, 2024So great to hear feedback like this! Our team is really motivated to know that we are achieving what we set out to do. Thank you for your words. 🤗
Share HR Partner
Verified purchaser
Just the app I was needing
The app is awesome.
Devan
May 9, 2024Thank you so much! 😊
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