HypeIndex AI

Product details

Q: hypeIndex completely down OMG

It has been down for weeks if not months... If the service is not working the I should be getting a refund... It's merely a few months into the purchase and this happened.... Would AppSumo Team look into this???

107554704573454795872PLUSEdited Mar 26, 2025
Founder Team
Avner_Roash

Avner_Roash

Mar 26, 2025

A: Hi, We are very well aware of the error issues and are working hard to fix them. The service will get back up soon; please be patient. We are very sorry for the inconvenience, and we hope you value it again ASAP. AVNER

Share
Helpful?
Log in to join the conversation
Verified Purchaser badge

Verified purchaser

Posted: Mar 26, 2025

Thanks for acknowledging this issue. Do you have an estimated time on when to expect the service to be up? I'm sure many of us like to know the target estimates. Currently there is not even a notification or any email disseminated to inform the clients about it.

Verified Purchaser badge

Verified purchaser

Posted: Apr 4, 2025

It is still not resolved? When will it be up??

Founder
Posted: Apr 6, 2025

We are very sorry for this situation. We know our responsibility, and we will bring better value to all of our users. The problem we faced was a bit bigger than we thought, and we are developing the system in a different language, so it will be much more robust and valuable. Please be patient, and the service will get back up ASAP.