HypermediaLAB

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Member since: Sep 2011Deals bought: 169
5 stars
5 stars
Posted: Jun 21, 2024

Platform shutdown

I recieved this email today- It is unfortunate because the app worked seamlessly before. I liked this app

My email said :

"Dear customer,

We regret to inform you that our video platform will cease operations on June 25th due to a recent security breach involving our AWS servers. Despite our best efforts to rectify the situation we have been unable to fully secure our infrastructure and must therefore make the difficult decision to suspend our services.

We kindly ask that you export your videos to your personal devices or cloud storage services before June 25th to ensure that you do not lose any valuable content. Instructions on how to export your videos can be found on our website and our support team is available to assist you with any questions you may have during this process.

We sincerely apologize for any inconvenience this may cause and deeply regret that we are unable to continue providing you with the service you have come to rely on.
Your trust and support have meant a lot to us and we are truly grateful for the opportunity to have served you.

Thank you for your understanding and for the trust you have placed in us over the years.

With sincere apologies,

The HypermediaLAB team"

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