bryan86

Verified purchaser

Deals bought: 289Member since: May 2019
3 stars
3 stars
May 20, 2020

Hope to change this to 5 stars

Word of warning: they are not prepared for custom domain setup.

I went through the process with the support team to set up the custom domain. Redirected my CNAME, followed their directions, and their support said to email them once that was done and they would provide SSL directions.

Well, did that, didn’t hear from them for 2 days, and then was told I have two options.

1. Wait until they have a solution to provide SSL for those requesting custom domains

2. Send them SSL that I would have to obtain and they can put it through.

This is NOT what your deal stated and to advertise the fact that custom
domains are available is misleading. This is APPSumo. Almost everyone wants a custom domain set up.

So, I can not use this until this is resolved thus 3 Tacos. I hope to fix this to 5 when it is resolved but if not, I would need to refund unfortunately. Otherwise, this tool seems like it will help with some of my current needs but can’t yet put it into practice until this is fixed.

Founder Team
Jakob_Ideanote

Jakob_Ideanote

May 9, 2024

Hi Bryan -
Thank you for your honest review. I can understand the frustration and we're sorry that there was some initial waiting time to get it set up.

I hope your custom domain has been set up by our team by now - if not, we're releasing a user interface for it this coming tuesday to bring down waiting time to 0.

I hope you can consider your issue as resolved and bumping those tacos back up to 5.
If your issue has not been resolved please contact [email protected]

Thank you!
-Jakob

Helpful?
4
Share
Ratings