At the Tier 2 level, I was actively using the Research function, but it was unexpectedly cut down to 3 uses per day, and the subscription description was changed without warning. This is not what you expect when you support a product on AppSumo.
I am unable to upload URLs because it gets stuck in processing and takes hours without indexing the site. However, uploading YouTube videos and PDFs works fine.
A: Hi HLM! Research Assistant: default use case – create research on a topic – multiple web search API calls, search in your data, iterative reasoning -> result. If you're not actively researching things and just using IKI to store your knowledge and quickly skim through it, you don't need it.
Q: Why was access to Research limited?
At the Tier 2 level, I was actively using the Research function, but it was unexpectedly cut down to 3 uses per day, and the subscription description was changed without warning. This is not what you expect when you support a product on AppSumo.
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Q: URL uploads processing for hours
I am unable to upload URLs because it gets stuck in processing and takes hours without indexing the site. However, uploading YouTube videos and PDFs works fine.
Does someone have the same issue ?
ikicustomersup
Jan 5, 2025A: Hi Sveny!
Please contact us via Discord https://discord.gg/wd4tyQkK
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Q: 3 Researcher co-pilot calls per day VS Unlimited Research usage
Hello – I just noticed this on the Subscription section of my account:
Tier 2: 3 Researcher co-pilot calls per day
Tier 3: Unlimited Research usage
What's the difference?
Thank you!
ikicustomersup
Jan 5, 2025A: Hi HLM!
Research Assistant: default use case – create research on a topic – multiple web search API calls, search in your data, iterative reasoning -> result. If you're not actively researching things and just using IKI to store your knowledge and quickly skim through it, you don't need it.
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Ok, got it!
Q: Is this similar to Poppy.ai?
ikicustomersup
Jan 5, 2025A: Hi!
IKI and Poppy are conceptually different tools. IKI is a smart library and Knowledge Assistant for professionals and teams.
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Q: IOS app
Hi, do you plan to release a mobile app? I use IOS and most of my captures are in mobile. Is case of yes, when you plan to release the app? Thanks.
ikicustomersup
Dec 31, 2024A: Hi LFDLW!
Yes, we are planning to release the iOS app in 2025.
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