iLert Questions

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Q: Hi, How many subscribers do we get per status page and is this allowance pooled across our pages?

Can we add more monitors for money in future?

Can we add manual items to status pages that we mark as up or down manually?

Asuk9Aug 30, 2022
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Q: Hi, Can the "Powered by iLert" link on status pages be turned off (or customized)?

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d99c0feca679487b8ba3e91173e41359PLUSAug 29, 2022
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Q: Hi, Will you be integrating with Albato?

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d99c0feca679487b8ba3e91173e41359PLUSAug 29, 2022
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Q: why not include Reports??

mike.rosales.dpoPLUSAug 22, 2022
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Q: The service seems useful.

But here are my concerns:

1- It doesn't work!
I registered for a free trial. From the registration form, I keep getting errors. I entered my email and I got an error that username (regardless of being labeled "email") had to be alphanumeric, even though it was! I didn't pass the registration step until I used a different email!

Afterwards, trying to add an alert source also doesn't work! Trying to add any source results in "Failed to create alert sources. Please try again." error! Would someone "alert" the creator??

2- Limits seem reasonable for individuals, but they are really low even for small businesses with serious, mission critical operations. I know some alert channels are unlimited, but for most part the whole point of the tool is promptness, which requires convenience and flexibility.

I couldn't reach anything beyond adding an alert source to see if anything else arises. But my impression so far is that I can't rely on such unstable and limited service.

Kindly comment

mustafamJun 25, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hi mustafam,

Thanks for your feedback! Can you please reach out to support@ilert.com with your registration issue? To register for a free trial, you only need to enter your name, email and subdomain for your iLert account.

Regarding the limits: we have no plans to change these. If you live in the US or Canada, I recommend to use our mobile app that also supports critical notifications with custom sounds that bypass your phone do-not-disturb mode.

Hope this helps,
Birol

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Q: Hello, Are there any plans to add Pushover as an integration for alerts (https://pushover.

net/api)? We use this extensively at the moment. They can receive alerts via email but it would be more reliable to send notifications via the API.

Also do you have any plans to add monitoring of SSL certificates (expiry dates) and domain registrations (also expiry dates)? Both of these are important to monitor when working as an agency serving clients.

Thanks,
Chris

ChrisMPLUSJun 22, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hi Chris,

We have no planst to integrate with Pushover at the moment. Feel free submit an idea at roadmap.ilert.com and have the community vote for it.

Regarding SSL monitoring: we already support monitoring of SSL certificates. iLert will alert up to 2 weeks before your SSL certificate expires.

Hope this helps,
Birol

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Q: Is this compatible with the MainWP Advanced Uptime Monitor for Wordpress websites.?

oligthompson1PLUSJun 22, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hey there,
Thanks for reaching out. I'm not sure if I understand your question. What do you mean by "compatible with MainWP". Can you briefly your use case?

Thanks,
Birol

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Q: Which plan(s) offer SAML SSO?

bo337PLUSJun 22, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hey there,
Thanks for your question. We don't offer SAML-based SSO on our AppSumo plans, only on our Premium plan. However, all our AppSumo plans include Google based SSO.
Thanks,
Birol

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Q: This is for one domain?

Deal is not clear

af43f9acd2ba47918a08925dce2b34eeJun 24, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: You can monitor multiple domains and create status pages on multiple different domains. Please have a look at the the tiers for the exact amount of domain. E.g. you can create up 10 status pages on 10 different domains on Tier 3.

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Q: Hey Sumo-lings, 👋🏻 This is Birol, co-founder of iLert.

I’m super excited to introduce you to iLert - the uptime platform. 🚀

We built iLert because we believe that businesses should have a single system to dispatch alerts to the right people and manage uptime and incident communication across all their digital services.

10 years ago, iLert started with a simple mission: help companies to increase their uptime and deliver a seamless digital experience. Every feature in iLert is built to help you to respond to critical alerts faster and increase your uptime. The very first version of iLert provided our customers a frictionless way to turn any alert from any monitoring tool into an SMS or phone call with the ability to acknowledge an alert by replying to an SMS or pressing a digit during a phone call, no hardware required.

Today, iLert has evolved into a fully-fledged incident response platform covering every aspect of the incident response lifecycle, including:
✅ Reliable two-way alerting via SMS, phone calls, WhatsApp, and more
✅ Sophisticated on-call scheduling built for on-call teams
✅ Call routing to reach the on-call responders by calling a phone number
✅ Uptime & heartbeat monitoring to get alerted instantly if any of your sites are down.
✅ Status pages to communicate incidents effortlessly to your users
✅ 100+ integrations

Next, we’ll add:
🔥Post mortems
🔥Work logging (for on-call compensation)
🔥Custom metrics in status pages
🔥More messengers (e.g. Signal, Telegram)
🔥More integrations
👉🏻for more, have a look at our roadmap at https://roadmap.ilert.com

🤷🏻‍♂️Why should you care?
Because uptime matters! With the whole world online all the time, service uptime for digital services is more important than ever. So if you’re a SaaS company, a managed service provider, or an agency that operates websites and apps for your customers, then iLert is for you.

Can’t wait to see you on iLert and hear your feedback,
Birol

Birol_iLertJun 14, 2022
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Q: Where are your checking servers and what networks are they on?

FullstackologyPLUSJun 17, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Thanks for your question.

We currently have two regions: EU and US. Every uptime monitor you create is assigned to a region. Within every region, we check your end point from at least two geographic locations. In the US it's Virginia and California. Only if two locations report that your end point is down, the site is considered to be down. This is mainly to avoid false positives.

Best,
Birol

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Q: Hi, and welcome to AppSumo.

I am looking for a tool that can track the "end URL", such the service offered by wheregoes. That too while checking the uptime. Can I do that using your tool?

29f27b6a40d64374a8730bbd148a5ea0Jun 15, 2022
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Founder Team
Chris_iLert

Chris_iLert

May 14, 2024

A: Hi there, thank you for reaching out.
iLert's uptime monitors follow up to 10 redirects.

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Q: I'm just confused with lots of features, so let me keep it simple.

Can this tool be used like a simple Uptime Monitoring service for WordPress Websites & Cloudways Servers?

Status pages, can I link, multiple WordPress websites urls in a single status page?
I would love to verify all my websites in a single status page. Possible?

eKamranJun 16, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hi there,

You get the most value of iLert if you use it for all your alerting and incident comms needs. If you are only interested in uptime monitoring, then iLert is probably an overkill.

Regarding your second question: yes, you can include multiple uptime monitors in a single status page.

Hope this helps,
Birol

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Q: Hi and welcome to AppSumo.

Any plans to integrate directly (not email/SMS) with AppSumo monitoring deals (relevant to this audience)?

- Better Uptime
- Droptrim
- Hexometer
- Netumo
- Robot.alp
- Screpy
- WebForce Uptime Monitoring

Thanks

d99c0feca679487b8ba3e91173e41359PLUSJun 16, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hey there,

Thanks for reaching out.

We continuously add new integrations based on customer requests. So once you are a customer, feel free to let us know the tools you’re using and we’ll add them to our list.

Best,
Birol

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Q: do this support visual changes like https://visualping.

io?

017b0867b0394be18916ecea76cd09f2Jun 15, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hey there,
No, our uptime monitoring doesn't take screenshots of your site.
Thanks,
Birol

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Q: 10 status pages is less for any agency

dharmendraasimiPLUSJun 15, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hi there,
Thanks for your feedback. We have no plans to change this at the moment.
Best,
Birol

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Q: Any SMS/voice notification for EU operators/Sumolings

johnnyarthurPLUSJun 15, 2022
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Founder Team
Birol_iLert

Birol_iLert

May 14, 2024

A: Hey there,

thanks for reaching out. Unfortunately, SMS and voice notifications are restricted to US / Canada.

We do offer worldwide SMS and voice notifications as part of our regular plans.

Best,
Birol

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Q: Hey there Sumo-lings, Carolina here from AppSumo!

🌮

We are loving iLert because it:
🔔Gives alerts for issues from monitoring and ticketing tool
👉🏻Alerts the right person using on-call management
💻Monitors your entire online presence

🚨Learn more about our AppSumo Plus membership and get 10% of this tool here: https://appsumo.com/plus !🚨

Caro_AppSumoJun 14, 2022
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