The same tactic using Appsumo customers for their fundraising
Disappointed 😞 and upset to know that Illow has given up and left its first supporters. It is becoming a trend after Sessions.us, Blog Assistant, and now Illow. I think we need to be cautious while dealing with LTDs. Waiting for an AppSumo refund, 2024 has been a year of big loss and insecurity.
First of all I thank Appsumo for having warned me by email concerning the end of illow as well as illow. The refund of my purchase was made as soon as possible by Appsumo Plus following the shutdown and the sale. In addition I had purchased from illow a complement for unlimited sites and they completely refunded this purchase by transfer. I can only congratulate both
Absolutely a shame it's gone, but they offer refunds to all purchasers
I was outside the 1 year guarantee, but they still refunded me stating "Our team has worked closely with the illow team and we are able to offer all purchasers a full refund in AppSumo credits - even though this tool is outside of our standard We Got Your Back guarantee. This is thanks to illow’s support and cooperation throughout this process!"
Verified purchaser
The same tactic using Appsumo customers for their fundraising
Disappointed 😞 and upset to know that Illow has given up and left its first supporters. It is becoming a trend after Sessions.us, Blog Assistant, and now Illow. I think we need to be cautious while dealing with LTDs. Waiting for an AppSumo refund, 2024 has been a year of big loss and insecurity.
Share illow
Verified purchaser
Well done for handling this refund
First of all I thank Appsumo for having warned me by email concerning the end of illow as well as illow.
The refund of my purchase was made as soon as possible by Appsumo Plus following the shutdown and the sale.
In addition I had purchased from illow a complement for unlimited sites and they completely refunded this purchase by transfer.
I can only congratulate both
Share illow
Verified purchaser
Absolutely a shame it's gone, but they offer refunds to all purchasers
I was outside the 1 year guarantee, but they still refunded me stating "Our team has worked closely with the illow team and we are able to offer all purchasers a full refund in AppSumo credits - even though this tool is outside of our standard We Got Your Back guarantee. This is thanks to illow’s support and cooperation throughout this process!"
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Verified purchaser
Bad business practises, do not trust
Used us to grow their business then didn't honour their side of the deal.
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Verified purchaser
Will Appsumo refund...and/or can they source an alternative deal
In the UK, if a company is sold, it's liabilities and contracts remain with the company...could there be a legal case/class action here?
Hopefully AppSumo can help find an alternative for the large number of their disappointed customers?
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