This appears to have something like 4.8/5 tacos across 300+ reviews... pretty darn impressive!\u000a\u000aBUT: \u000a\u000aIn scanning the reviews, it appears to have been at least 5\u002D6 weeks since the last 5\u002Dtaco rating and the overwhelming majority since then have skewed to the lower\u002Dend of the 1\u002D3 range.\u000a\u000aI realize I\u0027m looking at a small(ish) recent sample, but I can\u0027t help but wonder why there\u0027s such an apparent disconnect between the posted overall rating relative to several recent users\u0027 experiences.\u000a\u000aTo the Creators, have you been experiencing any known hiccups recently that explain the sudden and rather significant change in sentiment? What\u0027s your perspective on what might be behind this? By any chance were you incentivizing 5\u002Dtaco reviews at any point? I\u0027m not here to pass judgment, I just don\u0027t \u0022get\u0022 what\u0027s happened recently... or, alternatively, how so many 5/5\u0027s were received in the first place if it\u0027s been the same offer all along. Have the inclusions or price changed at all?\u000a\u000aWas about to buy... then was ready to move on... but figured it\u0027s only fair to give you an opportunity to respond first. :)\u000a\u000aLook forward to your feedback,\u000a\u002DD.

Question

This appears to have something like 4.8/5 tacos across 300+ reviews... pretty darn impressive!\u000a\u000aBUT:  \u000a\u000aIn scanning the reviews, it appears to have been at least 5\u002D6 weeks since the last 5\u002Dtaco rating and the overwhelming majority since then have skewed to the lower\u002Dend of the 1\u002D3 range.\u000a\u000aI realize I\u0027m looking at a small(ish) recent sample, but I can\u0027t help but wonder why there\u0027s such an apparent disconnect between the posted overall rating relative to several recent users\u0027 experiences.\u000a\u000aTo the Creators, have you been experiencing any known hiccups recently that explain the sudden and rather significant change in sentiment?  What\u0027s your perspective on what might be behind this?  By any chance were you incentivizing 5\u002Dtaco reviews at any point?  I\u0027m not here to pass judgment, I just don\u0027t \u0022get\u0022 what\u0027s happened recently... or, alternatively, how so many 5/5\u0027s were received in the first place if it\u0027s been the same offer all along.  Have the inclusions or price changed at all?\u000a\u000aWas about to buy... then was ready to move on... but figured it\u0027s only fair to give you an opportunity to respond first. :)\u000a\u000aLook forward to your feedback,\u000a\u002DD.

BehlulTopak · Answer

Hello,\u000a\u000aI wanted to address the recent decrease in positive reviews regarding our offer. It appears that there might have been some confusion among Sumolings regarding the terms of the 3000 Cold Email Credits and the Unlimited Sendings feature.\u000a\u000aTo clarify, the 3000 credits are a one\u002Dtime gift and not a recurring feature. They are meant to provide you with an initial boost for our Cold Email System. Additionally, the Unlimited Sendings feature applies to our main product, INBOX, which is designed for bulk email marketing. Please note that our Cold Email System does have certain sending limits in place.\u000a\u000aI hope this clears up any misunderstandings and provides a better understanding of the features included in our offer. If you have any further questions or concerns, please don\u0027t hesitate to reach out to us at support@useinbox.com.\u000a\u000aBest regards,\u000aBehlül

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