3.3
Taco ratings
Indy has been praised for its streamlined communication tools, customizable templates, and user-friendly interface. Some users have mentioned minor drawbacks such as limited email branding and the absence of certain advanced features like webhook integration. Overall, Indy appears to be a solid choice for those seeking an all-in-one client management platform. With a 60-day money-back guarantee, it's worth considering for those in need of such a solution.
AI-powered summary of customer reviews
Verified purchaser
Solid proposal and invoice
I am quite happy with this; it is close to FreshBooks, needs work, but it is getting there. I have tried other invoicing and proposal software, and I am the happiest with this one. This deal is solid, and once you figure out the works and they fix a few issues, it will be world-class.
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Verified purchaser
Great start for agency workflows, looking forward to more features
Hi,
I invested in Indy to manage several of my companies, get a better overview, and improve follow-up with clients. After testing it, I can already see how it improves my processes across different clients, and the potential of this product is clear and helpful.
What I’d love to see next is support for better text editing, more document types beyond contracts and proposals, for example, customisable report templates for SEO, marketing, and other client deliverables. An improved project/task management system with features like Kanban boards would also make a big difference for agency use with notifications to my email and dashboard.
Kindly,
Marcus
Overall, Indy is a solid tool with a strong foundation, and I’m hopeful the team will continue building it into a more powerful all-in-one client management platform.
Sebastian_Indy
Aug 27, 2025Hi Marcus,
Thank you so much for taking the time to share your experience with Indy. We’re thrilled to hear that it’s already helping you streamline your work across multiple companies and clients—that’s exactly what we’re aiming for.
Your suggestions are spot on. Feedback like yours helps us prioritize what will make the biggest impact for our users, and I’ve shared your ideas directly with our...
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Verified purchaser
Branded Client Portals require another subscription!
The platform itself seems promising, but I’m disappointed by the misleading pricing. It’s advertised as $39 including a branded client portal, but once I signed up, the portal wasn’t included; instead, I was prompted to pay an extra around $20/month for that feature. That kind of upselling feels disingenuous.
Marisol_Indy
Jul 28, 2025Hello Meera5,
Thank you for reaching out. The Branded Client Portal is included in your subscription. It seems you may have missed a step while redeeming your code. Please feel free to contact our customer service team for further assistance—we’re here to help!
Best regards,
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Verified purchaser
A teeny bit glitchy
I’m using this app for proposals. Finding it a little hard to get used to and being driven insane with the {INSERT NAME} style parts that won’t prepopulate but I’ll get there. It is surely an error in my settings.
Marisol_Indy
Jul 7, 2025Hi Cleverburdy,
Thank you so much for your feedback! We understand that adjusting to new features can be challenging. Regarding the prepopulated fields issue, please feel free to reach out to our customer service team so we can assist you further.
We’re here to help!
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Verified purchaser
Easy to use, hopefully will continue to improve!
I onboarded a new client and wanted a way to track several things in one place (time, create a contract, billing, etc) - and came across Indy - for the price it has been excellent. Once they add an API / webhooks this will be very powerful. There are small issues (not allowing you as much control on some formatting like on invoices) but those can be fixed over time. I'm hopeful that they will continue to update this tool and allow it to grow into a powerful client management tool. Definitely a good tool for consultants/independent contractors to keep track of clients.
Marisol_Indy
Jul 7, 2025Hi ResultsContent,
We are so happy you are enjoying Indy! Your feedback about tracking time, contracts, and billing all in one place is exactly what we aim to provide. We appreciate your suggestion about adding API and webhooks. We are continuously working on improving formatting options and other features to better support our community.
Thanks for sharing your experience!
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