I like Indy's approach to solving problems for freelancers and small businesses that need a simple way to manage contracts, payments, and customers. However, the lack of communication and replying to feedback tells me that this is the end of the road. For example, the latest post in the changelog is from over a year ago.

If you visit the feature requests page, you will notice that there are a lot of customers "talking to each other" with no answers from the company. Customers are asking for features, but nobody from the company is replying or even checking this board.

I created an account a while ago, and I still cannot complete my profile on the app because the location field is required, and this field cannot be completed. So, as soon as you type your city, state, country, and move to the next field, the field is deleted. That bug has been present in the profile page for more than four months. https://indy.canny.io/feature-requests/p/unable-to-write-city-state-and-country

Another thing with the application is that most of the templates are not suited for professional settings. There is a lot of "me" and "I" in proposals, for instance, and the language is very relaxed. This might be OK for a freelancer doing proposals for some friends. But for a small company or a professional, it is not adequate.

I hope they fix the issues, but for now this is shelfware because I cannot move all the operations of my small company to a system that ignores feedback, does not provide new updates, and is still so buggy.