Hi. I am wondering if these features can be applied to Facebook in the near future. Since Meta owns both Instagram and Facebook, I was wondering if will be part of the roadmap. I follow a lot of influencers on Facebook rather than Instagram, so different audiences would apply for both platforms
Founder Team
Etienne_Inrō
Oct 21, 2026
A: Hi, Thank you for the suggestion! Our current focus is on building the best possible tool for Instagram. Although Facebook and Instagram are both part of Meta, the way people communicate and interact on each platform differs quite significantly. To make our AI agent feel as natural, authentic, and conversational as possible, we're currently training it specifically for Instagram. That said,...
Is there any way we can leverage our own local AI instead of OpenAI? (Perhaps we can leverage their API standard without necesarily leveraging them?)
Founder Team
Etienne_Inrō
Oct 21, 2026
A: Hi for now the BYOK only support OpenAI however via webhook and our own API you can build an automation that sync with any other external tool including local LLMs.
Where does this AS deal leaves your early adopters from another platform? Prices, limits and features here are significantly better, so what’s going on? The sooner we believe in Inro and the more we invest the worse we get? I just want to understand how this teams treats its LTD customers because so far, with this action, is very disappointing.
Founder Team
Etienne_Inrō
Oct 21, 2026
A: Hi, Thank you for purchasing Inrō previously. We appreciate the trust you’ve placed in Inrō. That said, your assessment doesn't seem accurate. All deals offered more than a year ago, whether purchased directly from Inrō or through one of our affiliate partners, included more favorable terms than our current AppSumo offer. We’d be happy to provide a transparent, side-by-side comparison of your...
If 500-5000 contacts across the plans, can you decide and purge who you want to be and not be a contact?
Founder Team
Etienne_Inrō
Oct 20, 2026
A: You have an unlimited number of contacts in your CRM, so there’s no need to delete or purge any contacts. Your plan only counts unique contacts activated during each month. A contact is considered activated if they trigger an automation, interact with your AI agent, or receive a mass DM through a campaign that you sent via Inrō. There’s also no limit on the number of messages you can exchange...
Can I use this without having a Meta Business Page? Does it need to link to a Meta Page? On DM Champs, I need to use the official link to access my accounts, but I only want to sign in to my personal Instagram accounts, and it doesn't work. For instance, it says, "The official Meta connection, through Facebook." For Instagram business or creator accounts linked to a Facebook Page. Can this work directly with instagram personal? I want to sign in with my Instagram username and password instead of Meta
Founder Team
Pierre_Inrō
Oct 20, 2026
A: Hi, we work with both the Instagram API (no Facebook needed) and the Facebook API (for agencies added through Meta Business, for instance). In both cases, you need the Instagram account to be Creator or Business. So yes, you can sign in with Instagram username and password only!
Q: Facebook Features
Hi. I am wondering if these features can be applied to Facebook in the near future. Since Meta owns both Instagram and Facebook, I was wondering if will be part of the roadmap. I follow a lot of influencers on Facebook rather than Instagram, so different audiences would apply for both platforms
Etienne_Inrō
Oct 21, 2026A: Hi,
Thank you for the suggestion!
Our current focus is on building the best possible tool for Instagram. Although Facebook and Instagram are both part of Meta, the way people communicate and interact on each platform differs quite significantly. To make our AI agent feel as natural, authentic, and conversational as possible, we're currently training it specifically for Instagram.
That said,...
Share Inrō
Hi Etienne, thanks for replying. It helps when the founder is transparent with their product. Thanks again.
Q: Can we leverage our own local LLM?
Is there any way we can leverage our own local AI instead of OpenAI? (Perhaps we can leverage their API standard without necesarily leveraging them?)
Etienne_Inrō
Oct 21, 2026A: Hi for now the BYOK only support OpenAI however via webhook and our own API you can build an automation that sync with any other external tool including local LLMs.
Share Inrō
Q: Early adopters
Where does this AS deal leaves your early adopters from another platform? Prices, limits and features here are significantly better, so what’s going on? The sooner we believe in Inro and the more we invest the worse we get? I just want to understand how this teams treats its LTD customers because so far, with this action, is very disappointing.
Etienne_Inrō
Oct 21, 2026A: Hi,
Thank you for purchasing Inrō previously. We appreciate the trust you’ve placed in Inrō.
That said, your assessment doesn't seem accurate. All deals offered more than a year ago, whether purchased directly from Inrō or through one of our affiliate partners, included more favorable terms than our current AppSumo offer.
We’d be happy to provide a transparent, side-by-side comparison of your...
Share Inrō
Q: Contact limits
If 500-5000 contacts across the plans, can you decide and purge who you want to be and not be a contact?
Etienne_Inrō
Oct 20, 2026A: You have an unlimited number of contacts in your CRM, so there’s no need to delete or purge any contacts.
Your plan only counts unique contacts activated during each month. A contact is considered activated if they trigger an automation, interact with your AI agent, or receive a mass DM through a campaign that you sent via Inrō.
There’s also no limit on the number of messages you can exchange...
Share Inrō
Q: Instagram (Personal)
Can I use this without having a Meta Business Page? Does it need to link to a Meta Page? On DM Champs, I need to use the official link to access my accounts, but I only want to sign in to my personal Instagram accounts, and it doesn't work. For instance, it says, "The official Meta connection, through Facebook." For Instagram business or creator accounts linked to a Facebook Page. Can this work directly with instagram personal? I want to sign in with my Instagram username and password instead of Meta
Pierre_Inrō
Oct 20, 2026A: Hi, we work with both the Instagram API (no Facebook needed) and the Facebook API (for agencies added through Meta Business, for instance).
In both cases, you need the Instagram account to be Creator or Business.
So yes, you can sign in with Instagram username and password only!
Share Inrō