A: You have an unlimited number of contacts in your CRM, so there’s no need to delete or purge any contacts.
Your plan only counts unique contacts activated during each month. A contact is considered activated if they trigger an automation, interact with your AI agent, or receive a mass DM through a campaign that you sent via Inrō.
There’s also no limit on the number of messages you can exchange with each activated contact during the month. In other words, regardless of how many DMs you send or how many times you reply to their comments, each contact only counts once per month.