Rick, what is the difference between this subscription here on the website and the one that exists within the platform, because there it is much more expensive.
This appsumo plan is intended to provide you and some of your clients with a decent amount of protection, but it has a limit in terms of how many entities you can monitor regardless of how many codes you buy.
The plans in our website are designed for organizations that wish to go beyond those limits or MPSs with a larger number of clients. They can buy credits in bulk also for a deep discount.
Q: Free Plan?
I just brought the Plan 3, and redeemed the 3 codes, but it shows that i'm on a free plan. Am I missing something? or should I do anything further?
A: It could mean your AppSumo code was never applied or you refund them. All Appsumo codes are being honored and credits are being given to account holders.
What if the license key was redeemed properly and it was not refunded and still active in the InsecureWeb platform? On the payment/billing page it says the monthly renewal is active but the credits don’t renew at all every month.
Yes, the support said they’re still actively working on my ticket. It’s been 2 months without renewal. Wondering if there’s a bug in your system that could explain why it’s not renewing. The LTD is still active and the dates showing on the Insecure Web platform billing page redeemed coupon are not accurate either. It shows next renewal is on 01/02/25 which already passed.
Q: Purchased this awhile ago
I love the service if I buy more codes. can I add them as additional credits and features to my old account?
Q: About pricing.
Rick, what is the difference between this subscription here on the website and the one that exists within the platform, because there it is much more expensive.
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This appsumo plan is intended to provide you and some of your clients with a decent amount of protection, but it has a limit in terms of how many entities you can monitor regardless of how many codes you buy.
The plans in our website are designed for organizations that wish to go beyond those limits or MPSs with a larger number of clients. They can buy credits in bulk also for a deep discount.
Q: Free Plan?
I just brought the Plan 3, and redeemed the 3 codes, but it shows that i'm on a free plan.
Am I missing something? or should I do anything further?
Thanks
Sriram
Rick-v
Jun 9, 2025A: Hi! Looking into this.
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The appsumo code should be activated, the way to tell is by going to your billing details and scrolling all the way to the end.
Q: What does it mean when the purchased lifetime deal monthly renewal doesn't renew at all?
Rick-v
May 19, 2025A: It could mean your AppSumo code was never applied or you refund them. All Appsumo codes are being honored and credits are being given to account holders.
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Verified purchaser
What if the license key was redeemed properly and it was not refunded and still active in the InsecureWeb platform? On the payment/billing page it says the monthly renewal is active but the credits don’t renew at all every month.
That would be extremely unlikely. Credit renewal happens at once for all AppSumo customers +1000 currently.
This is not something we are doing manually. If the process was failing we would have complaints everywhere.
I noticed you opened a support ticket and our team replied to you.
Verified purchaser
Yes, the support said they’re still actively working on my ticket. It’s been 2 months without renewal. Wondering if there’s a bug in your system that could explain why it’s not renewing. The LTD is still active and the dates showing on the Insecure Web platform billing page redeemed coupon are not accurate either. It shows next renewal is on 01/02/25 which already passed.
Q: Purchased this awhile ago
I love the service if I buy more codes. can I add them as additional credits and features to my old account?
Rick-v
May 8, 2025A: Yes, you can. It will add more credits but won;t expand the upper limits of number of entities that can be monitored.
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Q: Plus exclusive deal
hi,
you made a deal for "Plus exclusive", do you think you'll renew this offer too?
Rick-v
Mar 19, 2025A: Hi!,
We are not planning to release new Plus Exclusive deals for the near future.
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