AbnRgrQ: Company Verification Keeps Failing
Hello Insecureweb Team,
This is the 2nd time I have been rejected at attempting to get verified. Is there someone who I can email or speak with to figure out why or what it is failing the verification within my Stripe account?
I am located on Prince Edward Island Canada and use the same stripe account and credentials for years now without any issues. It is only asking for a few details and they correct.
I would appreciate if someone on the Team can discuss this with me for resolution.
Thank you in advance,
Chris
insecurewebapp
Oct 6, 2026A: Hello AbnRgr,
The verification requieres a valid form of ID to be used and is handled by Stripe as our global compliance platform for compliance with this regulation. If your ID verification thru stripe is failling, I recommend you use a different type of ID. For compliance reasons, our team is unable to overwrite Stripe's ID check.
Is your verification failling on the ID step or on the company documents step?
Team, much appreciated reply, Thank you.
Step 1: Has a tag "ACTION NEEDED" since Apr 23, 2025, 4:57:38 PM
I possibly used a Canadian driver's license; stripe now has my U.S. passport. They have it in "Provided" status. In their review.
Step 2: The company side just says "REJECTED" I did correct my business name from my personal sole proprietor to now match public facing as well.
Can you open a support request? We don't see any open ticket right now for your verification.
Just submitted, looks like ticket_id=422990
Thanks again.