Hi, \u000a\u000aOur SaaS product has a Freshdesk knowledgebase full of how\u002Dto guides and articles. WOuld it be possible to train the AI on this data to help with customer support?

Bonjour blake46,\u000a\u000aYes, you can use it as a knowledge base for training.\u000a\u000aZak

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Q: Integration with Freshdesk Knowledgebase

Hi,

Our SaaS product has a Freshdesk knowledgebase full of how-to guides and articles. WOuld it be possible to train the AI on this data to help with customer support?

blake46Oct 23, 2024

Founder Team

Zak_InsertChat

Oct 23, 2024

A: Bonjour blake46,

Yes, you can use it as a knowledge base for training.

Zak

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