I’ve been testing Intelswift for a few weeks and I’m genuinely excited. Right now it leans more on chatbots, but you can feel it evolving into a proper, knowledge-base-driven helpdesk. Each week I see updates roll in: integrations getting tighter, channels behaving better, and tickets working more reliably with new options popping up.
What I like most is the pace. The team ships quickly, listens, and the roadmap points in the right direction—KB, workflows, better reporting, the whole thing. It’s not “finished” (nothing ever is), but it’s already useful and improving at a clip.
Small nit: a couple of rough edges here and there, but they’ve been fixed fast. Overall, I’m happy I bet on the LTD—progress has been defnitely visible week by week. Would recomend if you’re ok growing with a product that’s getting better very quickly.
Founder Team
Oksana_Intelswift
Sep 24, 2025
Thank you so much, Javier, for the review! 🌮🌮🌮🌮🌮
We really appreciate your patience with the small rough edges and your trust in our LTD. Your feedback and support give us the energy to keep pushing — and we can’t wait to show you the next big updates coming this quarter.
Thanks again for betting on us early — we’re glad to be growing together with you!
I find this software very appealing, it’s very well built and I am sure that it will get even better, aside that, the support team is very good, had problem with activation of my account (I actually made mistake and registered with another browser unfortunately it made problems) and within an hour support team answered my ticket and helped me. So yea doesn’t matter how good a software can be, without support it won’t be worth it, so I am very happy that in this case support was fast and great. I was waiting for a deal like this so I am happy I got it (tier 3) . If you ever wanted an ai solution with help desk and automations. This is it :)
Founder Team
Oksana_Intelswift
Sep 19, 2025
Thank you so much for your review 🙏 We’re truly pleased to hear your experience with both the product and our support team. Feedback like yours means a lot to us, and we’re glad we could quickly resolve the activation issue.
We hear and gather every piece of feedback, and our Q4 roadmap is already packed with new features and improvements — so there’s plenty of good things ahead 🚀. We will post...
I appreciate listening to feedback, but the product is too raw
I was very excited about this tool and wanted to love it...
I spent 48 hours trying to make it work...
The conclusion: it's somewhat working, but IMHO it's too early to publish such a product version on Appsumo.
I am generally happy to provide hands-on feedback and help the tool grow. But in this case, I just didn't know where to start commenting - almost every functionality I tested had bugs and glitches, or it functioned so counterintuitively, I had to spend hours in chat with them waiting for clarifications. While there is clearly an attempt to implement very advanced functionality, my advice is always to make sure the basics work first.
The team is very open to feedback, which is definitely a great sign. That's the only reason I am not refunding yet and am hopeful for the evolution of the tool in the coming months.
Founder Team
Oksana_Intelswift
Edited Sep 18, 2025
Thank you so much for taking the time to share such detailed feedback 🙏. We truly appreciate your honesty and the effort you put into testing the product.
We understand your frustration — launching on AppSumo means getting real-world feedback fast, and while we’ve already built a lot of advanced functionality, you are absolutely right that we need to polish the basics to make the experience...
Verified purchaser
Promising, fast-improving helpdesk
I’ve been testing Intelswift for a few weeks and I’m genuinely excited. Right now it leans more on chatbots, but you can feel it evolving into a proper, knowledge-base-driven helpdesk. Each week I see updates roll in: integrations getting tighter, channels behaving better, and tickets working more reliably with new options popping up.
What I like most is the pace. The team ships quickly, listens, and the roadmap points in the right direction—KB, workflows, better reporting, the whole thing. It’s not “finished” (nothing ever is), but it’s already useful and improving at a clip.
Small nit: a couple of rough edges here and there, but they’ve been fixed fast. Overall, I’m happy I bet on the LTD—progress has been defnitely visible week by week. Would recomend if you’re ok growing with a product that’s getting better very quickly.
Oksana_Intelswift
Sep 24, 2025Thank you so much, Javier, for the review! 🌮🌮🌮🌮🌮
We really appreciate your patience with the small rough edges and your trust in our LTD. Your feedback and support give us the energy to keep pushing — and we can’t wait to show you the next big updates coming this quarter.
Thanks again for betting on us early — we’re glad to be growing together with you!
Share Intelswift
Verified purchaser
Promisingly good!
I find this software very appealing, it’s very well built and I am sure that it will get even better, aside that, the support team is very good, had problem with activation of my account (I actually made mistake and registered with another browser unfortunately it made problems) and within an hour support team answered my ticket and helped me. So yea doesn’t matter how good a software can be, without support it won’t be worth it, so I am very happy that in this case support was fast and great. I was waiting for a deal like this so I am happy I got it (tier 3) . If you ever wanted an ai solution with help desk and automations. This is it :)
Oksana_Intelswift
Sep 19, 2025Thank you so much for your review 🙏 We’re truly pleased to hear your experience with both the product and our support team. Feedback like yours means a lot to us, and we’re glad we could quickly resolve the activation issue.
We hear and gather every piece of feedback, and our Q4 roadmap is already packed with new features and improvements — so there’s plenty of good things ahead 🚀. We will post...
Share Intelswift
Verified purchaser
I appreciate listening to feedback, but the product is too raw
I was very excited about this tool and wanted to love it...
I spent 48 hours trying to make it work...
The conclusion: it's somewhat working, but IMHO it's too early to publish such a product version on Appsumo.
I am generally happy to provide hands-on feedback and help the tool grow. But in this case, I just didn't know where to start commenting - almost every functionality I tested had bugs and glitches, or it functioned so counterintuitively, I had to spend hours in chat with them waiting for clarifications. While there is clearly an attempt to implement very advanced functionality, my advice is always to make sure the basics work first.
The team is very open to feedback, which is definitely a great sign. That's the only reason I am not refunding yet and am hopeful for the evolution of the tool in the coming months.
Oksana_Intelswift
Edited Sep 18, 2025Thank you so much for taking the time to share such detailed feedback 🙏. We truly appreciate your honesty and the effort you put into testing the product.
We understand your frustration — launching on AppSumo means getting real-world feedback fast, and while we’ve already built a lot of advanced functionality, you are absolutely right that we need to polish the basics to make the experience...
Share Intelswift