I’ve been testing Jamy.ai for a couple days now, and overall, the experience has been smooth in terms of setup and initial use. The onboarding process is straightforward, and the app is easy to get the hang of, even for someone who’s not deeply technical. The integration was quick, and things just worked—which I appreciate.

That said, my experience using Jamy within Slack has been less than ideal. The interface isn’t very user-friendly there, and I consistently find it difficult to navigate or trigger commands smoothly. This friction takes away from the seamless productivity I was hoping for.

On the positive side, customer service is responsive and proactive. Every time I reached out, the team responded quickly and professionally.

Now, onto the major drawback—pricing and access to features. There are recurring moments where I explore options within the platform, only to be met with a "you’ve discovered a premium feature" message. This happens far too often and gives the impression that many core functionalities are locked behind higher tiers or pay-per-use add-ons, such as calls or templates. This wasn’t clearly communicated in the initial offer I saw on AppSumo. In comparison, most other tools on the platform only scale by user limits, not by restricting features so heavily.

The tier descriptions on AppSumo mention more users, but they don’t accurately reflect the differences in functionality. Each tier’s description feels like a copy-paste, and doesn’t properly outline which key features are locked. This lack of clarity is misleading.

Frankly, this is significant enough to make me reconsider my subscription. I plan to run a few more meetings before making a final decision, but right now I feel that some of the most essential tools—like template usage, which is central to Jamy’s value proposition—should be included by default in all tiers. Hiding pay-per-call charges or locking basic AI processing behind paywalls feels misleading.

TL;DR
So far, I’d rate it around 60%. I’m still evaluating whether the limited benefits at the entry-level tier justify the base price. Jamy.ai has potential, but its pricing structure and transparency need work.