I’ve been using Jamy for several weeks without issues after completing setup on my first access almost two months ago. However, I’ve now hit the same bug twice: I’m stuck on step 3 (Email Verification) of the Setup screen and the Next button is disabled (shows the “not allowed” cursor on hover).

First time: Happened a few weeks ago and fixed itself within days without any intervention.
Second time: I’ve tried hard-refresh, logging out and back in, clearing cache/cookies, switching browsers (incognito), and checking my connection… nothing works.

For some reason, it forces me to reconfigure my account even though I’d been using it for weeks and had already completed that step almost two months ago. Despite Jamy’s potential and Yusef’s response (he told me last Friday in the in-app chat he’d look into it immediately), the tool remains unusable.

Since this is the second occurrence and the app is effectively inoperable, I’ll be requesting a refund under the 60-day guarantee. It’s a shame—when it works it’s great—but I can’t risk getting locked out again without a swift solution.

EDIT: Immediately after posting this review, Yusef wrote me by email. He said they don’t respond on weekends but then, in the same message, challenged me for having the issue twice instead of once, and bluntly encouraged me to go ahead with the refund.

That questioning and frankly unprofessional attitude left me no choice—despite genuinely liking the tool—other than to request a refund under the 60-day guarantee. I’m downgrading my rating from 2 stars to 1. With support like this, I cannot recommend Jamy. Never again.

Goodbye.