I have purchased the deal in 2021 and i have been using this since then. Suddenly my account has been downgraded to the free tier. When i contacted their support they told me that i do not have a paying account. What should i do to reistate my account to the Pro level as it used to be? (Invoice ID: d6e688eb-6709-4303-9001-3e1c96e38e94)
Q: Just a question:
Have appsumo users been removed from JIVO Chat?
It is very distressing. What is the experience of other appsumo customers? If this is the case, buying apps in appsumo become extremely risky and unnecessary. It is not about the money but the time spent learning new app, deploying and suddenly it is gone.
Q: Account turned to free
I have purchased the deal in 2021 and i have been using this since then. Suddenly my account has been downgraded to the free tier. When i contacted their support they told me that i do not have a paying account. What should i do to reistate my account to the Pro level as it used to be? (Invoice ID: d6e688eb-6709-4303-9001-3e1c96e38e94)
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Q: Do you plan on bringing this deal back?
Please do it
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Q: Do you plan on bringing this deal back anytime soon??
/ PLEASE PLEASE PLEASE!!!
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Q: From today onwards, I was able to login to JIVO Chat.
Share JivoChat
Q: Just a question: Have appsumo users been removed from JIVO Chat?
It is very distressing. What is the experience of other appsumo customers?
If this is the case, buying apps in appsumo become extremely risky and unnecessary.
It is not about the money but the time spent learning new app, deploying and suddenly it is gone.
Share JivoChat
Verified purchaser
No, it's still working to me after almost a year.
Verified purchaser
Thanks. DUring the start of russia ukraine war some turbulence was there. But this app is mind blowing. Support is good as well.
Verified purchaser
Same problem here. They tell me it's a technical problem, but it's lingering for two weeks already. Not looking good...