Are there any additional costs to be able integrate WA, Emails etc?\u000aAre we able to also integrate SMSs? At what cost?\u000aAm I am able to integrate my email?\u000a\u000aWhat is the latest on:\u000aNo brand removal\u000aNot able to add more sites or seats\u000aNot going to add Signal\u000aOnly emails integrated with JC are integrated.\u000a\u000aI hope they restructure their deal lest they may have a huge influx of refunds.

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Igor_Jivochat · Answer

Hi PatLe,\u000a\u000aThanks for your questions! \u000a\u000a1)All the channels you connect are free except WA, Phone and SMS\u000a\u000aWA:\u000a\u000aWe provide WhatsApp services through our partners Twilio and MFMS.\u000aThey have different prices for different countries.\u000a\u000aPlease find a detailed guide for both platforms below:\u000a\u000a\u002D Twilio: www.jivochat.com/help/whatsapp/connect\u002Dwhatsapp\u002Dvia\u002Dtwilio.html\u000a\u002D MFMS: www.jivochat.com/help/whatsapp/connect\u002Dwhatsapp\u002Dvia\u002Dmfms.html\u000a\u000aSMS:\u000a\u000aFor SMS you will need to purchase a phone number with SMS\u002Dsupport from our telephony provider Voximplant\u000a\u000aThe countries that are available for purchase of a phone number with SMS\u002Dsupport: Austria, Australia, Belgium, Canada, Denmark, United Kingdom, Israel, Poland, Russia, Sweden, USA, Vietnam.\u000a\u000aYou can read more about SMS here: https://www.jivochat.com/help/telephony/sms.html\u000a\u000a\u000a\u000a2) You can integrate your email for incoming messages, the outgoing would be sent from the Jivo domain.\u000a\u000a3) Unfortunately we are not planning to add branding removal to this deal\u000a4) We\u0027ve removed the limit on number of websites, you can connect as many as you want. \u000a5) We are not planning to integrate with Signal for now, but we will add it to our feature request list\u000a6) As mentioned above, you can connect any inbox for incoming messages. \u000a\u000aHope this helps!

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