Will you be listening to user feedback on Discord or just | JoggAI

JoggAI

Q: Will you be listening to user feedback on Discord or just ban users?

We have seen that you have banned several AppSumo users from the Discord support channel. I have never seen a product ban people for providing feedback with issues on a product. What other ways will you listen to users without banning us?

roukPLUSSep 2, 2025

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I bought Tier 4, but I can't use half of my credits. I don't know where to contact Jogg AI. This is only what I receive on their website..."This is what I get: You've reached the weekly limit of 50 motion generations. Please try again next week."
Is this feature included for Tier 3 lifetime account by chance?
So, it seems you’ve decided not to provide VEO3 access to your AppSumo users—the same users who gave positive feedback across platforms and helped make your tool one of the best out there. And in return, what do we get? Could you please remove the weekly limit of 35 video generations (equal to 35 credits)? Why can’t we use our credits freely? We paid for this tool, and there was no such restriction mentioned when you launched on AppSumo. I kindly request you to remove this limit, and I’d appreciate support for this message. Thank you
Hi, I'm sure that may people will be very happy to see you back. Thanks!

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