A: Hello my friend. I am sorry that you are late for this offer. Keep an eye out for offers on our website, they won't be as crazy as this one, but maybe they can be of interest to you.
Q: Great plugin already installed and working :)
A few questions, please
1.
What would be the code to include a gif in the call to action box? 2. How do I change the color of the buttons ONLY I like the window to have the whatsapp color but I would like the buttons to stand out is it possible? 3. Can I pick a specific page that I don`t want to display the button on? 4. It would be great if we could make more than one button and place it on pages we pick.... that way we can target the suppor button to the page.. thank you
A: Hey! 1. š https://join.chat/en/docs/setting-up-cta-extras/ 2. You can do it with some CSS:
.joinchat__button { background: #cddc39; } 3. š In the "visibility" section https://join.chat/en/docs/setting-up-joinchat/ 4. š Keep an eye on this https://join.chat/en/docs/triggers/
Thank you for the reply 1. Thx 2. Where do I add the CSS for the color of the elements in the CTA? 3. I only see pre-determined. Can I manually pic were not to show the button? 4. The page you pointed out does not answer my question... maybe I did not explain myself :) I want to add a different button on the homepage than on the sales page... with different CTA and links... is that possible?
A: Hello, the promotion has ended and is only active for PlusMembers. Sorry, if you are interested please contact the sales team to see if they can help you. https://join.chat/en/support/
A: Hello. No, we avoid using email. What you should do is let the user write to you on WhatsApp and answer him with an automatic response, WhatsApp business allows this. Once they are available, the support agents can resume conversations.
Q: I think this deal close before its time , i want to purchase it
David_Joinchat
May 14, 2024A: Hello my friend. I am sorry that you are late for this offer. Keep an eye out for offers on our website, they won't be as crazy as this one, but maybe they can be of interest to you.
Q: Great plugin already installed and working :) A few questions, please 1.
What would be the code to include a gif in the call to action box?
2. How do I change the color of the buttons ONLY I like the window to have the whatsapp color but I would like the buttons to stand out
is it possible?
3. Can I pick a specific page that I don`t want to display the button on?
4. It would be great if we could make more than one button and place it on pages we pick.... that way we can target the suppor button to the page..
thank you
David_Joinchat
May 14, 2024A: Hey!
1. š https://join.chat/en/docs/setting-up-cta-extras/
2. You can do it with some CSS:
.joinchat__button {
background: #cddc39;
}
3. š In the "visibility" section https://join.chat/en/docs/setting-up-joinchat/
4. š Keep an eye on this https://join.chat/en/docs/triggers/
Verified purchaser
Thank you for the reply
1. Thx
2. Where do I add the CSS for the color of the elements in the CTA?
3. I only see pre-determined. Can I manually pic were not to show the button?
4. The page you pointed out does not answer my question...
maybe I did not explain myself :)
I want to add a different button on the homepage than on the sales page...
with different CTA and links... is that possible?
Q: Is it not available for normal users ?
David_Joinchat
May 14, 2024A: Hello, the promotion has ended and is only active for PlusMembers. Sorry, if you are interested please contact the sales team to see if they can help you. https://join.chat/en/support/
Q: hi, when the support team is out of order, can we get a email from the live chat with the customer request?
David_Joinchat
May 14, 2024A: Hello. No, we avoid using email. What you should do is let the user write to you on WhatsApp and answer him with an automatic response, WhatsApp business allows this. Once they are available, the support agents can resume conversations.
Hi,
I bought your product and I sent a message for support, usually in how many time do you answer?
Verified purchaser
Everything you need to know is here: https://join.chat/en/refund-policy/#elementor-toc__heading-anchor-1
Q: We installed the plugin and we are not seeing the whatsapp button on mobile site it's only showing on desktop ...
is there any bug or settings need to enable?
David_Joinchat
May 14, 2024A: Hello, in order to help you, please open a support ticket at: https://join.chat/ticket