i don't find Desktop App (Mac, Windows, Linux). officla page https://www.jumppl.com/app do not has any link active (as welll into global footer)
2.often i login into web app (because i do not have a Desktop one...as per previous point , and sometimes obtain a blank page or huge delay before start. The same apply to a Client Portal. please note that my web agency is online since 1999, we sell hostings and personally i work on a MacM1 with Fiber connection...so please do not reply tell me "checking the browser"
3.the official website apepar to be confue and not finisher. Apart to dead links to apps, also pages like https://www.jumppl.com/features doesn't work correctly, and most subpoint (ie: video call etc..) do not point to any description. The homepage repeat same modules over and over again
That's it for now, i i like the software concpet but if the staff will knot solve these issue fast i will apply for a refund
I have couple of questions that are confusing me. Please help in that!
1)Is there any storage limit per member for this small team deal? Can I get excess to all entire messages history? (This is very important for me. I am currently using slack )
2) Is there any option for Data export like messages etc?
There is no limit on the storage per user, but the limits are for the overall business account.
Yes, we will be glad to extract your data when requested. you can export data from projects at the moment but there isn't an option for messages, but we can do this for you no problem
Q: Can you have different 'branded' client portals?
I manage a number of different businesses and would like each to have their own client portal is this possible? Or is it just one portal brand per account?
A: The client portals have one brand per business account. So you can bind a subdomain to your Client portal
Within that subdomain, you can have multiple client portals. These client portals will have their own logos aswell but the users access all your portals from the same subdomain.
Well, I noticed in your marketing, you mentioned this would be a good replacement for Clinked, but they allow you to restrict access depending on the individuals' role; will you be providing such a feature? If so, when?
Q: Custom settings on Time sheet.
Hi, we are working on implementation of Jumppl with our entire team. One of the most important thing to us is the detail in the time reports. So until now, we can download a csv report with the time details but one particular thing we are not seeing here is the task (name of the task) where the user spent the time. To us, this particular thing is a must. So, how could you help us?
One more thing. The used calendar in the system seems to have details in the dates. For instance, shows today Thursday January 13 as Wednesday. Can you check this out?
Yes we can add the name of the tasks linked to a time frame in the csv aswell for you. We have had other queries about this as well, as admins want to see the tasks that were worked on. We have had a couple of interesting ideas about how to change the UI for this aswell. Please join our Facebook group and I will post about this soon. Time tracking is an important part of Jumppl...
Q: i purchase 3 stacks: issues i am checking: 1.
i don't find Desktop App (Mac, Windows, Linux). officla page https://www.jumppl.com/app do not has any link active (as welll into global footer)
2.often i login into web app (because i do not have a Desktop one...as per previous point , and sometimes obtain a blank page or huge delay before start. The same apply to a Client Portal.
please note that my web agency is online since 1999, we sell hostings and personally i work on a MacM1 with Fiber connection...so please do not reply tell me "checking the browser"
3.the official website apepar to be confue and not finisher. Apart to dead links to apps, also pages like https://www.jumppl.com/features doesn't work correctly, and most subpoint (ie: video call etc..) do not point to any description. The homepage repeat same modules over and over again
That's it for now, i i like the software concpet but if the staff will knot solve these issue fast i will apply for a refund
Q: Is there a direct line or email I can reach to pass the bugs or not working features that me and my team are experiencing?
I've tried using the Contact form inside the Dashboard but haven't gotten any replies since 3 days ago (as of this writing).
Q: Hi, Thanks for this All in One Platform!
I have couple of questions that are confusing me. Please help in that!
1)Is there any storage limit per member for this small team deal? Can I get excess to all entire messages history? (This is very important for me. I am currently using slack )
2) Is there any option for Data export like messages etc?
Thanks you so much!
Hammad_Jumppl
May 14, 2024A: Hello,
Thanks for appreciating the platform :)
There is no limit on the storage per user, but the limits are for the overall business account.
Yes, we will be glad to extract your data when requested. you can export data from projects at the moment but there isn't an option for messages, but we can do this for you no problem
Q: Can you have different 'branded' client portals?
I manage a number of different businesses and would like each to have their own client portal is this possible? Or is it just one portal brand per account?
Hammad_Jumppl
May 14, 2024A: The client portals have one brand per business account. So you can bind a subdomain to your Client portal
Within that subdomain, you can have multiple client portals. These client portals will have their own logos aswell but the users access all your portals from the same subdomain.
Well, I noticed in your marketing, you mentioned this would be a good replacement for Clinked, but they allow you to restrict access depending on the individuals' role; will you be providing such a feature? If so, when?
Q: Custom settings on Time sheet.
Hi, we are working on implementation of Jumppl with our entire team. One of the most important thing to us is the detail in the time reports. So until now, we can download a csv report with the time details but one particular thing we are not seeing here is the task (name of the task) where the user spent the time. To us, this particular thing is a must.
So, how could you help us?
One more thing. The used calendar in the system seems to have details in the dates. For instance, shows today Thursday January 13 as Wednesday. Can you check this out?
Hammad_Jumppl
May 14, 2024A: Hi Aroon,
Yes we can add the name of the tasks linked to a time frame in the csv aswell for you. We have had other queries about this as well, as admins want to see the tasks that were worked on. We have had a couple of interesting ideas about how to change the UI for this aswell.
Please join our Facebook group and I will post about this soon.
Time tracking is an important part of Jumppl...