Q: Cannot generate STOCK FOOTAGE on JUPITRR (Pro Acc)
I've signed up and added my audio file and no visuals are being generated on my video. Only text.. is this a bug? I cannot get through to customer support and this is urgent. I need 4 videos per day and can't even do my first one after payment
For some reason even with the tier 1 I cannot select 1080p to export. It has the thunderbolt next to it. Confused on what the lifetime deal is? does this page need an update?
Q: Cannot generate STOCK FOOTAGE on JUPITRR (Pro Acc)
I've signed up and added my audio file and no visuals are being generated on my video. Only text.. is this a bug? I cannot get through to customer support and this is urgent. I need 4 videos per day and can't even do my first one after payment
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Verified purchaser
yes. seeing same here.. Also the studio quality export not working..
Q: Anyway this can come back to appsumo?
Harris_Jupitrr
Mar 10, 2025A: No plans on coming back yet!
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Q: 1080p not included?
For some reason even with the tier 1 I cannot select 1080p to export. It has the thunderbolt next to it. Confused on what the lifetime deal is? does this page need an update?
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Q: any plans to back again?
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Q: Hi team, Ive trying to reach out to support but not sure if the email address is the right one because I havent received a response in a while
Harris_Jupitrr
Jun 14, 2024A: A: Hey there, please send us an email at hello@jupitrr.com. We typically respond in 1 to 3 hours!
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