I purchased 3 tiers back in 09/2024 and want to upgrade to white-label/tier 10. There is no upgrade path via a previous AppSumo purchase. Also, will the upgrade add to my current recurring monthly credits? Thank you in advance.
AJ
Founder Team
Ahmed_Ezat
Aug 28, 2026
A: The upgrade path to White Label/Tier 10, and whether it adds to your current monthly credits, require account-specific confirmation.
Please open a ticket at app.katteb.com/help and include your Katteb account email, AppSumo purchase details, and current monthly credit balance.
Q: Bug: Publishing fails with Wordfence (missing User-Agent)
Hi,
We found what appears to be a bug in the publishing process that may affect any WordPress site using Wordfence with its default settings.
The verify, categories, and authors requests all include a browser User-Agent and work correctly. The publish request, however, is sent without both a User-Agent and Referer, causing Wordfence to block it with HTTP 503. After that, your IP is temporarily...
Kindly explain to me why my previous purchase is showing as free plan on my account dashboard.
I currently have an open ticket that says the following. "Hey, before I tack on more codes, could you please clarify what happened to my previous account and why its showing free plan? Thank you. Also find attached, the invoice for the initial purchase."
Founder Team
Ahmed_Ezat
Aug 28, 2026
A: Your previous AppSumo purchase is not currently reflected on the account showing the Free plan, so the account details and purchase need to be verified.
Please do not purchase additional codes yet. Open or update your ticket at app.katteb.com/help with the account email used in Katteb and the initial purchase invoice. Support can verify the purchase and account benefits.
Q: Upgrade Path
Good day Katteb Support,
I purchased 3 tiers back in 09/2024 and want to upgrade to white-label/tier 10. There is no upgrade path via a previous AppSumo purchase. Also, will the upgrade add to my current recurring monthly credits? Thank you in advance.
AJ
Ahmed_Ezat
Aug 28, 2026A: The upgrade path to White Label/Tier 10, and whether it adds to your current monthly credits, require account-specific confirmation.
Please open a ticket at app.katteb.com/help and include your Katteb account email, AppSumo purchase details, and current monthly credit balance.
Ahmed, Katteb support
Share Katteb
Per your recommendation I opened a support ticket (#1514) on 08/29 and included the items you suggested. It's been 7 days and no response as of yet.
Respectfully,
AJ
Q: Bug: Publishing fails with Wordfence (missing User-Agent)
Hi,
We found what appears to be a bug in the publishing process that may affect any WordPress site using Wordfence with its default settings.
The verify, categories, and authors requests all include a browser User-Agent and work correctly. The publish request, however, is sent without both a User-Agent and Referer, causing Wordfence to block it with HTTP 503. After that, your IP is temporarily...
Share Katteb
they gone no answered ticket also on their platform
Q: Sent support ticket today for the questions.
"Your ticket #1425 has been submitted successfully!"
Ahmed_Ezat
Aug 28, 2026A: Ticket #1425 was submitted successfully. Please continue the conversation through that ticket for the answers to your questions.
Ahmed, Katteb Team
Share Katteb
This guy does not care. Just avoid this application.
they gone, my lifetime account now being free
Yeah. I returned my purchase. Katteb ain't worth the headache for complete absence of support.
Q: How to set it up for Autopilot?
How can I set it up to automatically generate new articles and then post to Wordpress website?
Ahmed_Ezat
Aug 28, 2026A: You can use Katteb’s Auto Blogging feature to schedule bulk article generation and publish the articles to WordPress.
1. Open Auto Blogging in your Katteb dashboard and configure your topics, schedule, and article settings.
2. Connect your WordPress website from the Integrations page: https://app.katteb.com/integrations
3. Install the Katteb Connect plugin on your WordPress site, generate...
Share Katteb
Q: PREVIOUS PURCHASE AND OPEN TICKET
Kindly explain to me why my previous purchase is showing as free plan on my account dashboard.
I currently have an open ticket that says the following. "Hey, before I tack on more codes, could you please clarify what happened to my previous account and why its showing free plan? Thank you. Also find attached, the invoice for the initial purchase."
Ahmed_Ezat
Aug 28, 2026A: Your previous AppSumo purchase is not currently reflected on the account showing the Free plan, so the account details and purchase need to be verified.
Please do not purchase additional codes yet. Open or update your ticket at app.katteb.com/help with the account email used in Katteb and the initial purchase invoice. Support can verify the purchase and account benefits.
Ahmed, Katteb
Share Katteb
What happen? Im thinking of tier 10 actually