c.w.c.w.PLUS
Apr 25, 2026
Q: Login Issue & 403 Forbidden Error on Contact Page
Hi, I can no longer log into the app; it says my credentials aren't recognized.
I tried to use your contact page and and I received a "403 Forbidden - You don't have permission to access this resource" error.
Do you have any ideas on how I can fix this on my end?
Founder Team
Ahmed_Ezat
Apr 25, 2026A: Hello,
Thank you for reaching out. Please start by attempting to reset your password using this link: https://app.katteb.com/forgot-password.
If you're unable to regain access to your account or continue experiencing issues, kindly contact us directly through our support page: https://katteb.com/contact-us. We’ll be happy to assist you further.
Best,
Ahmed
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