Sent a support request as my first video never uploaded. Seems like it's lost forever. I contacted support and haven't heard anything back. It's over 2 weeks now.
Is there any news if they are still actively working on the project ?
Q: Is this project still being developed?
Your roadmap hasn't been updated in a very long time. Nor have I noticed any product changes in the better part of this year. As several others reported in their reviews, there are still major stability issues on the platform (that I first reported last year). One of my team members lost 2 videos they recorded this week. These were 40 minute recordings, now gone. I got frustrated when I had the same experience.
If you cannot produce a reliable Chrome extension, please release a macOS desktop app!
Other tools, like Komodo from AppSumo, work flawlessly every time.
A: Hello nickurban, I am sorry to hear you lost your video recordings. Please note that this could have resulted out of poor network connectivity, or recording from abandoned tab without knowing you are not logged in.
Please do send us a message at support@konvey.app and we will be glad to assist you with any issue you could be having
A: No, everything is still working fine as always. And I know our active support would have attended to your messages. Please let us know if you are having any issues at the moment. Send us a message at support@konvey.app and we will be glad to get back.
Q: Waiting over 2 weeks for support
Sent a support request as my first video never uploaded. Seems like it's lost forever. I contacted support and haven't heard anything back. It's over 2 weeks now.
I fear this is another dud.
Share Konvey
Q: new features
What new features are you currently working on ? Feels like there is no development anymore.
Share Konvey
Verified purchaser
Is there any news if they are still actively working on the project ?
Q: Is this project still being developed?
Your roadmap hasn't been updated in a very long time. Nor have I noticed any product changes in the better part of this year. As several others reported in their reviews, there are still major stability issues on the platform (that I first reported last year). One of my team members lost 2 videos they recorded this week. These were 40 minute recordings, now gone. I got frustrated when I had the same experience.
If you cannot produce a reliable Chrome extension, please release a macOS desktop app!
Other tools, like Komodo from AppSumo, work flawlessly every time.
Joe_Konvey
Oct 25, 2024A: Hello nickurban, I am sorry to hear you lost your video recordings. Please note that this could have resulted out of poor network connectivity, or recording from abandoned tab without knowing you are not logged in.
Please do send us a message at support@konvey.app and we will be glad to assist you with any issue you could be having
Share Konvey
Q: My Konvey stopped working.
I have send email to support. No answer, so I try from here. I bought lifetime membership on May 2024, and now - is everything gone by the wind?
Joe_Konvey
Oct 25, 2024A: No, everything is still working fine as always. And I know our active support would have attended to your messages. Please let us know if you are having any issues at the moment. Send us a message at support@konvey.app and we will be glad to get back.
Share Konvey
Q: No updates for a long time!
https://app.loopedin.io/konvey-roadmap#/updates
Are you still working hard on the project?
Share Konvey