Q: IS KROTO CHANGE TO InstantDocs? How do i create my workspaces
Hello there... First of all, we support your product, but were not notified that you are merging, selling, or making changes to Kroto. Please give us Sumolings Details about what's going on and why we are losing the features. Can you explain what's going on?
How do we get tutorials about the new InstantDocs? WHAT IS GOING ON? WE ARE LOST. PLEASE DON'T TREAT US THIS WAY. WE SUPPORTED YOUR PROJECT
Kamal_Kroto
Jul 2, 2025A: Everyone was notified 3 months ago, through a couple of emails. The website has moved to instantdocs.com. AppSumo user's access hasn't been tampered with.
Handyman_HomePLUS
Verified purchaser
Second this! What's going on with Kroto?
asakhaiPLUSVerified purchaser
Dude-- none of these were the features we purchased your app for, it's a completely different feature set. We purchased it to create and edit support videos--what is instadoc? Had you ACTUALLY informed your users, they'd all voice their complaints to AppSumo.
asakhaiPLUSVerified purchaser
This is what he calls notify customers-- notice how the email says nothing about the feature set we are gaining or losing:
https://monosnap.com/file/OjRE02hpABpdGPr8TYqt5pMQYnQZSA
Kamal, this is as under-handed as it gets.
Have you tried the product yet? You can make support videos, like before and more.
Handyman_HomePLUSVerified purchaser
I actually like the new direction for Kroto (now Instantdocs) - there's still a load of work to go into it, but it works and the founder is still active. Still getting access, just name change.
Whilst there have been shady, underhanded tactics displayed by some offers I've bought - I don't think this is one and really excited to see the new direction unveil.