Be Aware - 8 Minute Video Length Limit...
I was attempting to create some detailed SOPs for my VA's, I was a little frustrated when I had two times that kroto stopped recording prematurely and I noticed they were both stopped at 8 minutes. So I asked support and they confirmed that there is an 8 minute limit.
That's a little short for what I need... especially with no ability to pause recordings. So doing guides for softwares that may take a while to load sometimes is basically impossible.
What I don't get is... How that isn't mentioned anywhere whatsoever? Their website, the appsumo page... ANYWHERE.
Also, since the limit is so small... it'd be cool to be able to combine captures together.
Basically, this is only for really short guides and videos.
I may refund, but I'll wait a little bit to see what improves. But yeah...that's the reason for 3 stars.
Kamal_Kroto
Nov 3, 2024Thank you for sharing your experience and feedback. We apologize for the inconvenience caused by the 8-minute recording limit and the lack of a pause function. Your point about the need for longer recordings and combining captures is well-taken, and we understand that these are essential features for creating comprehensive guides.
We’re actively working on enhancements, including addressing the recording length and exploring ways to make the recording process more flexible for users with complex needs. Additionally, we’re updating our documentation to ensure that limitations like these are clearly communicated.
We appreciate your patience and hope to make improvements that will better meet your requirements. Thank you for giving us the opportunity to improve!