Kroto has completely transformed the way we create help guides and self-service content for our software by making the process incredibly easy and efficient.

Here’s why I love it:

Multiple User-Generated Content: The ability for multiple users to record the steps to complete tasks within the application has been a game-changer. This crowdsourced approach leads to more comprehensive, real-world tutorials that truly resonate with our users. A second, even more important reason is below.

AI Voice-Overs: Even though different users record the steps themselves, the ability to edit the captions and use AI-generated voice-overs ensures consistency and professionalism across all our guides. By the way, I find the standard AI voices to be much, much better than the natural options.

Effortless Editing & Content Creation: Whether it’s written guides or video content, Kroto’s AI tools make editing and creating a breeze. Features like zooming in or focusing on specific areas of the guide are super intuitive to create. Not to mention, they save us hours compared to traditional methods of creating GIFs or editing videos and our VOICE-OVERS! Oh my god, this alone is totally worth it. It’s honestly saved so much time and effort in content production.

Organizing Knowledge: Building and organizing our knowledge base has never been easier. Kroto’s intuitive interface makes it simple to keep everything in one place.

Brand Customization: You can also easily customize the entire knowledge base to match your brand, ensuring a consistent and professional look and feel across all customer-facing content.

Incredible Value: The lifetime deal is an absolute steal, especially considering the development of a desktop version and ongoing updates. Even if nothing changes, I’d still be more than happy with my purchase. As the owner of a SaaS product, I appreciate the effort these guys are putting into what they're building, including bugs and all, which many times can be fixed with a page refresh and patience.

Overall, Kroto continues to be an essential tool in streamlining our customer support and self-help content creation. It’s made a significant impact on the quality of our self-service resources and the time spent managing them. I couldn’t be happier with my decision to invest in this app!