115615686178745213730Q: CURIOUS
I needed to understand a few things better before making a purchase if you dont mind.
1. As an agency reseller, does workspace mean a custom bot for a client ? so message campaigns will come from that custom (client) brand name ?
2. How does this differ from a chatbot?
3. Can i upload a contact database to a new whatsapp number and send messages to this database? your calculator limits the cost estimate to 1k messages at roughly $45 per my country's charge, but your features say that you can send more messages? which is the correct outcome here?
4. I have watched the basic product demo and still need to view more elaborate demos to understand the product functionality, on the white label feature, can i use my agency website domain to host the white label platform or do i need a separate domain for my clients ?
istiakahmad
May 28, 2025A: Hi! Thanks for your questions — happy to clarify:
Workspace = One Business
Each workspace represents a separate business and can be connected to one WhatsApp number. Everything inside a workspace is completely isolated from others.
Chatbot vs Workspace
The chatbot is just one of the features. A workspace includes all features tailored for that specific business.
Message Limits
Yes, you can! Once you connect a number and verify your business, Meta gives you a 1,000 message/day limit. Based on that, you can start sending messages through Lancepilot right away.
White Label Option
Absolutely! With our white label setup, you can rebrand Lancepilot as your own and sell workspaces to your clients under your brand.
Hope this clears things up! If you have more questions, feel free to ask — or reach out to our live support for faster help. We're here for you!