Q: Hello. I have some questions
1. I have Tier 2 of 10 days ago and I want to upgrade to Tiers 4, do I just pay the difference?
2. If I'm browsing another website or app, how do I enable notifications in my browser and play a sound when a customer texts me?
3. How do I activate autoresponders? Do you have a video guide?
4. How can I see my clients' profile photos?
This is easier and helps remind me who the client is and what they need.
5. How can integrate the catalog of facebook or wordpress in the whatsapp?
istiakahmad
Mar 27, 2025A: Hi, Thanks for your questions.
1. You only pay the difference!
2. The sound should already be played, kindly contact live support, if you are not hearing notification sounds for messages.
3. Auto reply : https://youtu.be/bDdiomdX0AE
4. Profile photo and public name of your customers are auto fetched if if you have incoming messages from them!
5 .Catalog is coming soon.
i hope this makes sense. If you still have more questions, please let me know anytime. Thanks again!