Q: White labelgin
Hello,
I am a little confused, on tier 4 description it says white labeling is included, than further down on the questions the product team says it is not included since it is a paid add on.
So, is it included or not?

istiakahmad
Apr 15, 2025A: Hey Oliver, thanks for the great question!
So with Tier 4, you get full white labelingâmeaning you can swap out the Lancepilot branding with your own, and even use your custom domain. Thatâs included.
But if you want to manage your own customers (like handle billing, dashboards, etc.), then youâll need the White Label Billing Systemâwhich is a separate paid add-on.
With that, you basically unlock the ability to run your own SaaS on top of Lancepilot. Youâll get a full admin dashboard to manage users, a billing panel for your customers, customizable landing pages, and more. Itâs a full package for selling Lancepilot like itâs your own product.
Hope that clears things up! Let me know if you have more questions anytime đ