Bugs are inevitable with any software, I understand that. What’s unacceptable is the complete lack of support.

I’ve repeatedly asked for help through Lancepilot WhatsApp Chat (form on their website is not working) regarding critical issues, and each time I’ve been ignored. No follow-up, no resolution, no accountability. The situation has dragged on to the point where I’m now unable to launch any campaigns at all.

This is business-critical software. Downtime directly affects revenue, operations, and client trust. Lancepilot has proven to be unreliable, not because bugs exist, but because when things break, there is effectively no support.

If you’re running a serious business and need dependable campaign execution and responsive support, I would strongly advise looking elsewhere.

For Reference: Chat history with Lancepilot shown here > https://streamable.com/gf2puh