Worst Support & Misleading Product
I bought Lancepilot hoping for a real WhatsApp marketing solution, but it’s been a huge disappointment:
1-Promised updates for over a year, but not delivered. as it seems that it's a one man show doing everything
2-Support replies once, then disappears — no follow-up, no fixes.
3-Every conversation costs extra on top of the subscription.
4-Can’t add the same email to multiple accounts, no option for a second admin, and no easy way to add team members.
5-The interface is clunky and frustrating.
6-You have to prepay them so they can pay Facebook, while they also take a high commission per message plus ~5% “online payment fees.”

istiakahmad
Sep 13, 2025Hi, Thanks for your feedback but i think its you personal opinion! Would be happy to serve you again in future as there is no alternative of LANCEPILOT, Great things takes time to build and its one a kind within Whatsapp Industry! Thank you!