Lapis Questions

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ozzy5150ozzy5150
ozzy5150PLUS
Edited Mar 19, 2026
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Q: competitor tracking

Hey - just trying to get my head around the tiers. Tier one is mapped to Basic but , unlike Basic ,has no competitor tracking but your free plan does (albeit limited)?? Seems rather odd.

I was also interested in what Marketing Agent is?

Thanks!

Founder Team
Varunram_Lapis

Varunram_Lapis

Mar 19, 2026

A: Hey! Tier One is mapped to Basic but not exactly 1:1. Our free plan is extremely limited and serves to give users an idea of what Lapis is capable of versus it being a standalone plan.

Marketing Agent is a chat interface that can do more open ended things like create ads for a specific campaign you have in mind, or create a content calendar that you can use across channels. Its way more...

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amit613amit613
amit613PLUS
Mar 19, 2026
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Q: Stuck in generation

Hi, I tried to check out the platform on trial but after putting all details it went to Generating your 5 ads! but since yesterday it is stuck in that page. i tried to relogin but same page open and move nowhere else. Also the brand name is lapis, then why the platform name trylapis, is it some trial version? Where to check the upcoming feature roadmap? would there be slides generation, video generation will be added, as right now there is few feature to invest in!

Founder Team
Varunram_Lapis

Varunram_Lapis

Mar 19, 2026

A: Hey, so sorry about this, could you reach out to us through intercom / via email please? We will get this sorted out. trylapis.com is our domain name.

We don't have a public roadmap published yet but we have tons of exciting things that AppSumo LTD subscribers will get access to once they are live. I don't think we will do video or slides generation in the near future.

Hope this helps!

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bginorthernbginorthern
bginorthernPLUS
Mar 18, 2026
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Q: Projects

Just chcking as this seems right up my street, but am i correct in saying i can split over projects, ie its just the one brand and thats it ? ie with 100 ad credits i cant run then over two different projects for two different websites ?

Founder Team
Varunram_Lapis

Varunram_Lapis

Mar 18, 2026

A: Hey! You can split your credits across multiple accounts if you like but it would have yo be custom (please contact us on Intercom!)

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actionmarketingcaactionmarketingca
actionmarketingcaPLUS
Edited Mar 18, 2026
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Q: Multiple Brands

Another question asked about setting up multiple brands and you replied: "Hey! You can't use multiple brands with a single log in right now but we can manually setup accounts for your clients if you'd like that."

How the process work for setting up Multiple Brands?
-- Does each brand get the same onboarding process when added manually?
-- How do you switch from brand to brand?
--- Are the brands viewable with the same login?

Thanks

Founder Team
Varunram_Lapis

Varunram_Lapis

Mar 18, 2026

A: Thanks for checking us out!
- Each brand gets its own login
- You would have to log out and log in to the other accounts
- Not right now

Hope this helps!

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O_GO_G
O_GPLUS
Mar 18, 2026
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Q: Brands, Domains and Languages

Can I use mutliple brands/domains?

What about the list of langages?

Thanks

Founder Team
Varunram_Lapis

Varunram_Lapis

Mar 18, 2026

A: Hey! You can't use multiple brands with a single log in right now but we can manually setup accounts for your clients if you'd like that.

You can chat in any language to our agent, we support most popular languages like Spanish, Italian, German, Hindi, and more.

Thanks for checking us out!

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