Lapsula Reviews

4.5

4.55 stars
4.55 stars
31

Taco ratings

25
2
1
2
1
AskSumo

Lapsula is appreciated for its user-friendly online booking page, iOS and Android apps, and responsive customer support. Some users have reported minor issues with email delivery and payment options for certain regions. With an overall rating of 4.5 and positive feedback, Lapsula is a solid buy for those in need of a reliable appointment management solution. With a 60-day money-back guarantee, it's worth giving it a try.

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Showing 1 - 5 of 31 reviews
monikanabuco

Verified purchaser

Member since: Nov 2025
1 stars
1 stars
Dec 17, 2025

Customer Support needs to be prompt

Client tried to book Dec 17 because she could see it available on her end. On my end, Dec 17 was unavailable. Client book Dec 16 instead. After appt was booke,d the confirmation and schedule went to Dec 15 instead. Contacted Customer Support and still haven't heard from them.
Cancelling my service.

Founder Team
xvelasqu

xvelasqu

Dec 23, 2025

Hello Monika. We have replied to all of your tickets within hours, and I have even reached out personally on several occasions without a response. For this reason, I respectfully disagree with this rating and do not believe my team deserves it.

It seems you may not be receiving our messages. I would suggest trying an email provider other than Hotmail, as their filters often block incoming support...

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DiskreteWinde

Verified purchaser

Deals bought: 193Member since: Nov 2019
5 stars
5 stars
Dec 9, 2025

Very nice piece of software, really effortlessly manages appointment booking and payment

This app makes booking and paying for appointments very easy. It also allows you to automatically send the client a generated Zoom or Google Meet link in the response. I haven't tried those two last options yet, but I found it very, very easy to create a schedule and style the booking page for myself. There are no bells and whistles or complex additional features here; it's simply a choice of day, time, than payment, plus the possibility of asking extra questions in forms, if needed.
While Lapsula doesn't allow for extensive styling of the booking page, it's not crucially important—because this solution is, above all, incredibly simple for the user who needs to book and pay for the appointment. This makes it an ideal solution for anyone whose clients need the task made as easy as possible, such as individuals experiencing a mental health crisis. That's why, in my opinion, Lapsula is perfect for psychologists and therapists.
Additionally, the support is extremely helpful—thank you, I truly appreciate it!
I had a bit of a hustle with personalizing the login link, as a place where you do it is a bit non-intuitive and hard to find, but after reading the comments, I located the information. Once you know how to do it, it also turns out to be as simple, as other Lapsula elements.

The main takeaway is: Lapsula is incredibly simple for the end-user (client) to book and pay, maximizing ease of use, so it is perfect for professionals who need to minimize client effort (e.g., psychologists and therapists), making the process frictionless.

Founder Team
xvelasqu

xvelasqu

Dec 9, 2025

Thank you for your detailed review. We are glad that you are enjoying the app, and we are always here to help whenever you need us. 🚀

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m.t.momani

Verified purchaser

Deals bought: 20Member since: Jul 2025
5 stars
5 stars
Nov 30, 2025

Excellent & prompt support

Just had an issue during the signup process to redeem the code, I misspelled my email during this process. I reached out to support to help me & got excellent & prompt response/support and they fixed it in a minute. Keep it up

Founder Team
xvelasqu

xvelasqu

Dec 2, 2025

Hello! 👋
We are happy to help and we really appreciate your review.

Hope you enjoy the app! 😄

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104915904192009252072

Verified purchaser

Member since: Nov 2025
2 stars
2 stars
Nov 18, 2025

No hay opciones de pagos para LATAM, solo MX y BR

Perdí todo el tiempo del setup porque eu todavía no está disponible una opción de pagos que funcione en mi país, PayPal no está lista y no dan fecha de cuando.

Founder Team
xvelasqu

xvelasqu

Dec 23, 2025

Hello. As I clarified in our previous support chat, Lapsula has never listed PayPal as a payment provider—not in our AppSumo deal, our website, or our marketing content. I realize it is frustrating to spend time on a setup that doesn't meet your specific needs, but we have been transparent about our supported integrations.

We are actively working on a PayPal integration, but we are currently...

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BreakthroughCoach

Verified purchaser

Deals bought: 43Member since: Jul 2017
5 stars
5 stars
Sep 24, 2025

Simple yet effective

I am pleasantly surprised at how well Lapsula works. I had my coaching sessions set up in just a few minutes. It has all the functionality I need for clients to book calls with me (paid or unpaid). While I haven't tried all the available options, it's perfect for what I need.

I've come to realize there is no need to reinvent the "calendar". Simple works great! And for such an amazing one time low price, I would recommend you get it asap.

Founder Team
xvelasqu

xvelasqu

Sep 24, 2025

We're thrilled to hear that Lapsula is working so well for you and that you're finding it easy arrange your coaching sessions. Thanks so much for the review! 😄

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