Launch Cart Reviews

4.1

4.15 stars
4.15 stars
40

Taco ratings

26
5
1
5
3
AskSumo

Customers appreciate Launch Cart for its user-friendly interface, seamless integration with print-on-demand services, and robust features for setting up an ecommerce store. However, some users have highlighted the need for improvements in theme customization and additional integrations. Despite minor drawbacks, Launch Cart is a solid buy for those in need of a reliable ecommerce platform. Given the 60-day money-back guarantee, it's worth giving it a try.

AI-powered summary of customer reviews
Showing 1 - 5 of 40 reviews
tiffany597

Verified purchaser

Deals bought: 33Member since: Dec 2022
1 stars
1 stars
Sep 2, 2026

Scam Company

They ran this "Lifetime Deal" that was supposed to include all future upgrades. But they discontinued this product so that they could launch LaunchCRM instead and offered to move AppSumo LTDs to a discounted monthly paid plan. I tried emailing them back and forth and they basically said to bad. So now I'm out a 5 tier LTD purchase. Stay away from Launch Cart, now known as LaunchCRM.

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3
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NFCTechnology

Verified purchaser

Deals bought: 3Member since: Jul 2023
2 stars
2 stars
Jun 6, 2026

A stable eCommerce Platform

It does what it needs to but:
other languages but English are not supported... No real updates have been made besides adding an AI support chatbot to reduce personal.
Promoting Third Party integrations with OSI Tracker (an affiliate program platform) which is no longer existent.

If you want to really customize your store, you will need to handle code...THANK GOD for AI, if you reach out to them, they will send you to a LaunchCart expert which will cost you.

It was promising but this is a standalone project...It feels like the team just want to make money out of it but stopped ongoing development about 10 years ago...

And if they do have some updates in the backend...This means nothing to us users.

I logged in today, and found that some pages like Checkout page editor is now displaying a "Your Subscription has been Cancelled"....I believe it is definitely a bug. I reached out to support but got an AI chatbot that only responds to the first message. Even the chatbot is lazy and outdated 😄

So much for a 24/7 available Support...If you are not delivering this, take it off..
The FAQ accordion section on their main website doesn't work... They use a bunch of famous faces using their eCommerce platform but I doubt these are real...they all sell Trump Garments... And the stores look awful...Our store design beats all the stores they publish on their site.

Anyways, I hope they make it right and start showing more love to their product...I might consider updating my review in the future...if its near.

Otherwise, this is a storefront you will probably get frustrated with.

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3
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pauls
paulsPLUS

Verified purchaser

Deals bought: 137Member since: May 2019
2 stars
2 stars
Dec 2, 2024

No VAT in the price! Quite an oversight

It was fairly straightforward to set-up - but the way it handles VAT is a mess.
You can't include VAT in the price shown to customers and it doesn't factor it in for shipping which makes it not useable

Helpful?
4
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Deut321112

Verified purchaser

Deals bought: 149Member since: Sep 2021
5 stars
5 stars
Nov 30, 2024

A great product with great people in the back end

This product is very great with great potential. More features are coming. I will suggest to add the translation feature: for example i would like to have a store in English and another in French.

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0
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faijaan

Verified purchaser

Deals bought: 269Member since: Nov 2021
1 stars
1 stars
Nov 28, 2024

Not recommended

Not recommended, support not there. Contacted directly and through appsumo still no reply.

Tried contacting them since last year but still no reply through their official support email. Upgraded and never got access to full product.

Founder Team
Greg_LaunchCart

Greg_LaunchCart

Nov 30, 2024

Hey Faijaan,

Sorry to hear about this experience. I have checked our support system and do not see a ticket from you. So you must have the wrong support desk? Can you please share what email you would have used? I checked for this email [email protected]

As far as an upgrade you tried, not sure what yto say when we have no details, and I would think if you already had an account your...

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2
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