LaunchMyStore™ Questions

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Q: Please guide me how to reach out for the support team.

Hi, I just purchased the Tire 2 Lifetime License Deal. After logging in, I am unable to find a support section where I can reach out to you. May I know how I can reach out to the support team?

117564770113546054085Jul 3, 2025
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Founder Team
Shivam_LaunchMyStore

Shivam_LaunchMyStore

Jul 3, 2025

A: U can reach out to our support at support@launchmystore.io

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Q: Launch Subscriptions on Your Store – Powered by Stripe 💳

We’re excited to announce a powerful new feature for your store: Subscriptions are now available! You can now offer your customers flexible subscription options directly from your product pages – perfect for recurring purchases, memberships, and more.

🔁 What’s New?

✅ Enable Subscriptions Per Product
Now you can add subscription options to individual products – no one-size-fits-all setup!

✅ Flexible Billing Periods
Set subscription intervals that work for you and your customers: weekly, monthly, yearly – it’s all customizable.

✅ Free Trials Supported
Want to offer a free trial period? You can! Set the trial duration before the first charge kicks in.

✅ Stripe-Powered Payments
Subscriptions are powered via Stripe Subscriptions. Just choose the Stripe Subscription payment method during setup.

Shivam_LaunchMyStoreJul 2, 2025
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Q: Tier 2 includes 5 stores, while Tier 4 includes only 8 stores. So if I need 15 stores I can buy 3 Tier 2 accounts?

Tier 4 costs $409 for 8 accounts, but by buying 3 Tier 2 accounts, I get 15 stores for $507? Also, can I resell the stores to my clients? Will each store be on a custom domain, with unique admin login?

118314079330151813718PLUSJul 2, 2025
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Founder Team
Shivam_LaunchMyStore

Shivam_LaunchMyStore

Jul 2, 2025

A: Thank you for your question!

Currently, licenses cannot be stacked on a single account – this means you won’t be able to combine multiple Tier 2 plans to create or manage 15 stores under one account.

All stores tied to a license are accessible via the main account only. However, if you'd like to provide access to individual stores, you can do so by adding staff members to your account. This allows your team or clients to manage specific stores with limited access, while you retain overall control.

Each store can be set up with a custom domain and has a separate panel, but again, access is managed from your main LaunchMyStore account.

If you're considering reselling or managing multiple stores for clients, we’d love to understand your needs better. Please reach out to us at support@launchmystore.io so we can guide you on the best setup.

Best regards,
The LaunchMyStore Team

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Q: Can we sell services performed on client's homes or offices?

Your app seems really promising! I have one question : my sister provides wellness services, they are performed at home (clients' homes or offices). I search for a way, for her, to sell these services online with a partial payment (booking, to ensure there's no cancellation) and the rest of the payment is done manually by the clients before the service, at home.

So : selling services performed at client's home, and display the full price but partial payment online for booking.

Is this possible?

lola0Jun 28, 2025
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Founder Team
Shivam_LaunchMyStore

Shivam_LaunchMyStore

Jun 28, 2025

A: Of course, you can sell physical services with LaunchMyStore!
You can simply add the service as a product and clearly mention that the price shown is a partial payment (deposit) to confirm the booking. The rest of the amount is payable directly by the client at the time of the appointment — at their home or office.

Just make sure to:

Display the full service price in the product title or description.

Clearly state that the online payment is only a booking fee or deposit.

Mention that the remaining balance will be collected on-site before the service begins.

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Q: What if I want to upgrade my tier?

rhngptaJun 26, 2025
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Founder Team
Shivam_LaunchMyStore

Shivam_LaunchMyStore

Jun 26, 2025

A: yes surely u can upgrade your tier anytime via appsumo you can refer to this article for more info - https://help.appsumo.com/article/106-upgrading-downgrading-my-license

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