Verified purchaser
Material reduction of features after purchase
I purchased LaunchMyStore License Tier 3 on March 31, 2025 through AppSumo, which explicitly included 7 premium stores at the time of purchase.
After LaunchMyStore released version 2.0, my account was retroactively limited to 2 stores, with support stating this was due to internal plan changes, increased overhead, and compute costs. I was told there is “nothing they can do,” despite this being a clear reduction from what was originally sold.
I understand products evolve, but reducing core, quantitative limits after a lifetime deal purchase is not acceptable. If the original terms can’t be honored, customers should be offered a refund or equivalent compensation — neither was offered.
This review isn’t about bugs or performance. It’s about trust and honoring advertised deal terms. Buyers considering this should be aware that features advertised at purchase may not be honored long-term.