I have been using this for over a year now - a fantastic tool that they keep developing. We use it all the time to make sure we get the meeting recorded, notes made, social media posts produced, podcast notes done...and the latest meeting summary display is excellent - I could not write it better myself and very accurately.
First, the good: It does transcribe well, though it uses Google's transcription, which anyone can do. It censors "language" as a result. But you do get the transcription time you bought, at least if you upload your audio, as I do.
Now the bad: Support is half-baked, at best. They might answer half the question, and they're rude. "Have you logged into Laxis?" Why, yes, that's why I'm asking the question! Some promised features are impossible to find, and may have been folded into services that are now add-ons, which isn't fair (support won't respond, so I couldn't say). Half of my dashboard is now advertising for other paid services. And the templates, which it really wants you to use, don't apply to everyone, so I'm always perplexed at which one to choose, and whether I can get away without choosing one.
It's frustrating for something that should have been so much better. Laxis owes its AppSumo customers answers, and better treatment.
Wouldn't recommend doing business with this company. Deal promised premium plan updates, has instead created a monthly pricing tier for appsumo and locked promised features behind them.
The appsumo page clearly says: - ALL FUTURE PREMIUM PLAN UPDATES
The pricing page for Laxis clearly states under the PREMIUM PLAN:
Everything in basic, plus Laxis AI Transcription: 2000 minutes per month Laxis AI Unlimited Google Meet transcription Laxis AI Conversation history: unlimited Laxis AI AI Writer and LaxisChat: 200,000 words per month Laxis AI AI Writer: auto-generate meeting follow-up content Laxis AI LaxisChat: ChatGPT-like chatbot for meetings Laxis AI Calendar integration Laxis AI Insight management Laxis AI Support email response time: 2 business days
It's been 6 months since my purchase, and promises of greater processing resources seem to not be fulfilled. I was in a 1-hour meeting today, and Laxis stopped processing after 20 minutes. So I lost 40 minutes of the meeting by trusting Laxis to do its job. This was the only meeting I used Laxis on in 2 months, so it's not a question of running out of minutes.
The summary of the 20 minutes that I did receive was sub-par compared to my colleague's AI summary of the same meeting, from a different service. If I could refund, I would.
Verified purchaser
Brilliant tool
I have been using this for over a year now - a fantastic tool that they keep developing. We use it all the time to make sure we get the meeting recorded, notes made, social media posts produced, podcast notes done...and the latest meeting summary display is excellent - I could not write it better myself and very accurately.
Verified purchaser
Disappointed
First, the good: It does transcribe well, though it uses Google's transcription, which anyone can do. It censors "language" as a result. But you do get the transcription time you bought, at least if you upload your audio, as I do.
Now the bad: Support is half-baked, at best. They might answer half the question, and they're rude. "Have you logged into Laxis?" Why, yes, that's why I'm asking the question! Some promised features are impossible to find, and may have been folded into services that are now add-ons, which isn't fair (support won't respond, so I couldn't say). Half of my dashboard is now advertising for other paid services. And the templates, which it really wants you to use, don't apply to everyone, so I'm always perplexed at which one to choose, and whether I can get away without choosing one.
It's frustrating for something that should have been so much better. Laxis owes its AppSumo customers answers, and better treatment.
Verified purchaser
Bait and switch
Wouldn't recommend doing business with this company. Deal promised premium plan updates, has instead created a monthly pricing tier for appsumo and locked promised features behind them.
The appsumo page clearly says:
- ALL FUTURE PREMIUM PLAN UPDATES
The pricing page for Laxis clearly states under the PREMIUM PLAN:
Everything in basic, plus
Laxis AI
Transcription: 2000 minutes per month
Laxis AI
Unlimited Google Meet transcription
Laxis AI
Conversation history: unlimited
Laxis AI
AI Writer and LaxisChat: 200,000 words per month
Laxis AI
AI Writer: auto-generate meeting follow-up content
Laxis AI
LaxisChat: ChatGPT-like chatbot for meetings
Laxis AI
Calendar integration
Laxis AI
Insight management
Laxis AI
Support email response time: 2 business days
Verified purchaser
I like it, it's improving
I subscribed to Laxis with the intention of transcribing my recordings. So far, I've not been disappointed.
Verified purchaser
Cannot recommend. Times out.
It's been 6 months since my purchase, and promises of greater processing resources seem to not be fulfilled. I was in a 1-hour meeting today, and Laxis stopped processing after 20 minutes. So I lost 40 minutes of the meeting by trusting Laxis to do its job. This was the only meeting I used Laxis on in 2 months, so it's not a question of running out of minutes.
The summary of the 20 minutes that I did receive was sub-par compared to my colleague's AI summary of the same meeting, from a different service. If I could refund, I would.