Q: Can you explain when and why Layerpath moved my paid Appsumo account to a free plan?
There has been no reply whatsoever from Layerpath to messages to them about this situation.
Founder Team
Vinay_Layerpath
Mar 8, 2026
A: We don’t intentionally move paid AppSumo accounts to a free plan, and we haven’t received any chat or email request from you on our side about this. If this was a mistake, we’ll sort it out immediately. Please email [email protected] with your account email and AppSumo order details so we can investigate and fix it right away.
Yes I absolutely did send Layerpath messages and had no reply at all. Your chat messages do not send any email acknowledgement. You need to sort out the Layerpath messaging too, for both chat and email. It says it will reply in hours when it has been many many months ago and still no reply even from Layerpath chat and email acknowledgement.
Q: Image editing disabled for 3 months – is there a real fix coming?
Hi, on December 2nd I first contacted you about the image editing feature being unavailable. Every month since, I've received the exact same reply: the feature is disabled due to an operational issue and you're working on a fix. Today is March 2nd — 3 months later — with no real progress.
I'm not here to argue, but I'm genuinely concerned about the direction this product is taking. The missing...
Founder Team
Vinay_Layerpath
Mar 2, 2026
A: You’re absolutely right to ask.
Image editing was temporarily disabled while we were restructuring parts of the editing pipeline. It stayed paused longer than it should have. That part is on me.
Over the last month we focused heavily on stability, AI improvements, and core performance upgrades inside the product. Editing is now back on the priority list and will be reintroduced this month. It...
Vinay, unfortunately, I don't speak English. I work in referral marketing, and these are mostly apps that require users to register with their information to get sign-up bonuses. I use photo editing to hide sensitive information I enter when registering, and to add text. I mostly create guides by taking hundreds of screenshots and then piecing them together.
Thanks for the added context. We rolled out an update on Friday, and image editing is now available again through the Image editor option. You now have two options for hiding sensitive information: Blur select for blurring specific areas, and Add redact box for covering an area with a solid box.
I'm here and wondering if you plan on adding buttons to copy code or go to specific links in the future? That would be really handy, I often lose money because users write the wrong code. Another important feature is an API link to encourage them to complete the guides, remind them where they stopped, and have a history of what they've done.
If I understand your request: you want guide viewers to be able to copy codes and open the correct links directly from a step. That is helpful feedback, and we have noted it.
I have been waiting during months for this feature and I have just checked that is not available yet.
Do you have an approximate update for this? Will it be included for lifetime users.
Thanks
Founder Team
Vinay_Layerpath
Feb 1, 2026
A: Path AI is a separate product from Layerpath Studio.
What launched on AppSumo was our interactive demo and training software (now called Studio), which you continue to have full access to and which we actively maintain.
Path AI is a new, independent product built for a different use case (demo qualification and delivery), and it’s still in private development. It’s not an extension of Studio...
Q: Chrome removed the plugin for Layerpath-- are you guys still operational?
Chrome removed my Layerpath extension. Are you guys still operational?
Founder Team
Samy_Layerpath
Sep 26, 2025
A: Hey Aaron,
Thank you for bringing this to our attention. I apologize for the concern it caused. Let me clear things up:
1. Are we still operational? Absolutely! LayerPath is actively developed. Here’s what we’ve been up to: - Weekly Updates: We ship new code every one or two week. You can see our public changelog here: https://www.layerpath.com/resources/changelog - Active Support: Our live...
Q: Still in business??
I've been trying to access my lifetime account for almost a week now and still haven't gotten a reply from support. PLEASE HELP
Share Layerpath
Q: Can you explain when and why Layerpath moved my paid Appsumo account to a free plan?
There has been no reply whatsoever from Layerpath to messages to them about this situation.
Vinay_Layerpath
Mar 8, 2026A: We don’t intentionally move paid AppSumo accounts to a free plan, and we haven’t received any chat or email request from you on our side about this. If this was a mistake, we’ll sort it out immediately. Please email [email protected] with your account email and AppSumo order details so we can investigate and fix it right away.
Share Layerpath
Yes I absolutely did send Layerpath messages and had no reply at all. Your chat messages do not send any email acknowledgement. You need to sort out the Layerpath messaging too, for both chat and email. It says it will reply in hours when it has been many many months ago and still no reply even from Layerpath chat and email acknowledgement.
Please check your email, and help me with details to support you. Thanks
Q: Image editing disabled for 3 months – is there a real fix coming?
Hi, on December 2nd I first contacted you about the image editing feature being unavailable. Every month since, I've received the exact same reply: the feature is disabled due to an operational issue and you're working on a fix. Today is March 2nd — 3 months later — with no real progress.
I'm not here to argue, but I'm genuinely concerned about the direction this product is taking. The missing...
Vinay_Layerpath
Mar 2, 2026A: You’re absolutely right to ask.
Image editing was temporarily disabled while we were restructuring parts of the editing pipeline. It stayed paused longer than it should have. That part is on me.
Over the last month we focused heavily on stability, AI improvements, and core performance upgrades inside the product. Editing is now back on the priority list and will be reintroduced this month. It...
Share Layerpath
Vinay, unfortunately, I don't speak English. I work in referral marketing, and these are mostly apps that require users to register with their information to get sign-up bonuses. I use photo editing to hide sensitive information I enter when registering, and to add text. I mostly create guides by taking hundreds of screenshots and then piecing them together.
Thanks for the added context. We rolled out an update on Friday, and image editing is now available again through the Image editor option. You now have two options for hiding sensitive information: Blur select for blurring specific areas, and Add redact box for covering an area with a solid box.
I'm here and wondering if you plan on adding buttons to copy code or go to specific links in the future? That would be really handy, I often lose money because users write the wrong code. Another important feature is an API link to encourage them to complete the guides, remind them where they stopped, and have a history of what they've done.
If I understand your request: you want guide viewers to be able to copy codes and open the correct links directly from a step. That is helpful feedback, and we have noted it.
Q: Path AI (Waitlist)
I have been waiting during months for this feature and I have just checked that is not available yet.
Do you have an approximate update for this? Will it be included for lifetime users.
Thanks
Vinay_Layerpath
Feb 1, 2026A: Path AI is a separate product from Layerpath Studio.
What launched on AppSumo was our interactive demo and training software (now called Studio), which you continue to have full access to and which we actively maintain.
Path AI is a new, independent product built for a different use case (demo qualification and delivery), and it’s still in private development. It’s not an extension of Studio...
Share Layerpath
Q: Chrome removed the plugin for Layerpath-- are you guys still operational?
Chrome removed my Layerpath extension. Are you guys still operational?
Samy_Layerpath
Sep 26, 2025A: Hey Aaron,
Thank you for bringing this to our attention. I apologize for the concern it caused. Let me clear things up:
1. Are we still operational? Absolutely!
LayerPath is actively developed. Here’s what we’ve been up to:
- Weekly Updates: We ship new code every one or two week. You can see our public changelog here: https://www.layerpath.com/resources/changelog
- Active Support: Our live...
Share Layerpath