Some browser extensions, for example Awesomescreenshot, allow me to record my desktop and other my monitor. Does Layerpath allow me to do this or is it feature in the works?
A: Hi Thank you for your question. We are a browser based application and right now we do not support desktop application. This feature will be taken for development by the end of Q4.
In speaking with the support team two weeks ago, I was told once the LTD ended you would be identifying within a week what priority areas your team will be focusing on for bug fixes and other areas of improvement. When will you share this information since it's been two weeks now since the LTD has ended?
One such area was providing an option to hide the tooltip numbers (or adding tooltips to videos) in order to address the issue with tooltip numbers being skipped (or not being shown) during a video step in a tour. Is this a priority and if so, when will it be addressed?
Thanks for your active engagement and feedback. As a small team, we prioritize based on community needs and are committed to transparency via monthly updates. If you’re not satisfied, please remember that AppSumo’s 60-day refund policy is available. For direct discussions, feel free to reach out at vinay(at)layerpath(dot)com. We value your patience and are dedicated to improving our...
A: Hey bhagsy, sorry to hear you’re facing this issue! No worries, we’re here to help. Please contact us at support@layerpath.com, or if you’re already logged into the product, start a live chat with us. We’ll prioritize your request and ensure you get access to your Tier 3 plan ASAP. Thanks a ton for your patience!
Thanks for the great question and the 5-star review! 🙏
We’re not looking to compete directly with GuideJar or any other tool. We’re all about creating an all-in-one platform that combines everything you need—so you don’t have to juggle multiple tools. That said, we’d love to hear from you directly on what specific features from GuideJar caught your eye and how we can incorporate...
Thank you so much for sharing your thoughts! 🎉 We’re thrilled to hear that Layerpath caught your eye, and we’d love to know more about what’s been working well for you. Your feedback helps us keep improving and ensuring we’re on the right track.
Feel free to email us at support@layerpath.com anytime. We’re always here and eager to learn from your experience!
Cheers, Vinay
Q: Can this create a video course using text and put a voice over
Q: Record other screen?
Some browser extensions, for example Awesomescreenshot, allow me to record my desktop and other my monitor. Does Layerpath allow me to do this or is it feature in the works?
Suki_Layerpath
Sep 13, 2024A: Hi Thank you for your question.
We are a browser based application and right now we do not support desktop application.
This feature will be taken for development by the end of Q4.
Q: Priorities for areas of improvement/bug fixes
In speaking with the support team two weeks ago, I was told once the LTD ended you would be identifying within a week what priority areas your team will be focusing on for bug fixes and other areas of improvement. When will you share this information since it's been two weeks now since the LTD has ended?
One such area was providing an option to hide the tooltip numbers (or adding tooltips to videos) in order to address the issue with tooltip numbers being skipped (or not being shown) during a video step in a tour. Is this a priority and if so, when will it be addressed?
Vinay_Layerpath
Sep 22, 2024A: Hi Pete,
Thanks for your active engagement and feedback. As a small team, we prioritize based on community needs and are committed to transparency via monthly updates. If you’re not satisfied, please remember that AppSumo’s 60-day refund policy is available. For direct discussions, feel free to reach out at vinay(at)layerpath(dot)com. We value your patience and are dedicated to improving our...
Q: my plan shows as free plan
I tried to redeem tier 3 but after sign in email it shows as free plan..
Vinay_Layerpath
Aug 30, 2024A: Hey bhagsy, sorry to hear you’re facing this issue! No worries, we’re here to help. Please contact us at support@layerpath.com, or if you’re already logged into the product, start a live chat with us. We’ll prioritize your request and ensure you get access to your Tier 3 plan ASAP. Thanks a ton for your patience!
Q: By when do you have plan to have same or better capabilities vs guidejar?
Vinay_Layerpath
Aug 30, 2024A: Hey Rich,
Thanks for the great question and the 5-star review! 🙏
We’re not looking to compete directly with GuideJar or any other tool. We’re all about creating an all-in-one platform that combines everything you need—so you don’t have to juggle multiple tools. That said, we’d love to hear from you directly on what specific features from GuideJar caught your eye and how we can incorporate...
I have guidejar highest tier and I regret it this looks much better 😭😔😭
Hey Javi,
Thank you so much for sharing your thoughts! 🎉 We’re thrilled to hear that Layerpath caught your eye, and we’d love to know more about what’s been working well for you. Your feedback helps us keep improving and ensuring we’re on the right track.
Feel free to email us at support@layerpath.com anytime. We’re always here and eager to learn from your experience!
Cheers,
Vinay
Q: Can this create a video course using text and put a voice over
Suki_Layerpath
Aug 25, 2024A: You can create videos and add voiceovers but not a course as of now.
For any assiatnce please reachout to support@layerpath.com