LeaderJam Questions

Log in to ask a question
Showing 1 - 20 of 71 questions

Q: What's going on? Account Suspended!

I purchased LeaderJam in September, in advance of my future use of it, but it was an opportunity not to be missed.
Today, February 25, 25, I tried to connect, but a white screen appears that says: "Account Suspended
Please contact your hosting provider to correct issues causing your website to be offline"
Are there any explanations? Will I be able to use my account?
I assume it is a general problem and not strictly related to my account. Many Thanks!

111177126048662760814PLUSFeb 25, 2025
See detail
Share
Helpful?

Q: Teaching material: is there an option to send the teaching material automatically to the students?

For example a pdf file, or a power point file.

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Sep 4, 2024

A: Hi Matteo, good to see you again! And thanks for your question.
You can use our Chat Circles feature to send teaching materials, such as PDF or PowerPoint files, directly to your students. Good luck on your LeaderJam journey.

Share
Helpful?

Q: can we create free course or free event?

mauryatradersAug 24, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Sep 4, 2024

A: Thanks for your question Maury--good to see you again!
You can create free events with live sessions of up to 40 minutes each. You can run paid courses for up to 8 hours. In terms of courses-- the minimum price for courses is set at $1.

Share
Helpful?

Q: Basic functionality Q (highest tier)

1. For the highest level, if we used cname where does the leaderjam name show up for our customers?
2. In the features listed it states"Effortlessly enroll participants into specific cohorts, track their progress in real-time, report back, foster communication and collaboration, customize the learning experience" 2a) Can you confirm progress is tracked in real time ie how much of a course someone has finished 2b) what is cohort functionality?
3. If someone has not started the course in a certain time, is there any zapier integration so we can email them
4. Can we upload higher resolution videos?

Thanks in advance for the time to get back with the answers

efe5c5c43ede46daab33006a1599b805Aug 29, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Sep 4, 2024

A: Thank you for the questions, Efe! Good to see you again.

Below are the individual responses by question.

1. For the highest level, if we used cname where does the leaderjam name show
up for our customers?

The LeaderJam name does not appear in the url or anywhere else. (It does come up in the footer where terms and conditions have details related with LeaderJam.)

2. In the features listed it states"Effortlessly enroll participants into
specific cohorts, track their progress in real-time, report back, foster
communication and collaboration, customize the learning experience"

2a) Can you confirm progress is tracked in real time ie how much of a course
someone has finished

Currently, we track how many courses a user has signed up for.We are currently working on developing progress tracking in real-time to show the status of course progression.

2b) what is cohort functionality?

Currently, our platform allows you to add or remove users and send emails. We
are still defining other cohort functionalities that will further enhance the
learning experience.

3. If someone has not started the course in a certain time, is there any zapier
integration so we can email them

We already have automated email notifications for various scenarios. We are also considering third-party email integrations to the platform. Additionally, you can use our broadcast feature to send reminders to users.

4. Can we upload higher resolution videos?

Yes, you can upload higher resolution videos on our platform. There is a cap on the storage for each course though (10GB).

Share
Helpful?

Q: Is there a way to purchase without the annual subscription?

bobjrussoPLUSSep 1, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Sep 4, 2024

A: Hi Bob, thank you for your question! Purchases made on AppSumo are for the lifetime membership. There is not an annual subscription purchase option at the current time--but we will consider. Thank you, again. And hope you enjoy your LeaderJam journey!

Share
Helpful?

Q: Is PayPal integration available

stephane32PLUSSep 2, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Sep 4, 2024

A: Thank you Stephanie--good to meet you. We appreciate your question.
Currently, we offer Stripe as the integrated payment provider. PayPal will be available in an upcoming version and I will let you know. Looking forward to your journey with LeaderJam.

Share
Helpful?

Q: Is it possible to insert a file in scorm format (in the course building section) ?

contact357PLUSAug 30, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 31, 2024

A: Hi Contact357--good to see you again. No. SCORM format if not available at the moment.

Share
Helpful?

Q: I am Ready to Buy but I Need to Know About Time Limits, Chats, CRM, Email, Integrations, Digital Products

At Tier 2 Level...

1) Is there a time limit for private, one-on-one coaching sessions?

2) Is there a time limit for live, one-to-many sessions, such as webinars?

3) Is there a time limit for live group meetings?

4) Can I chat privately (DM/IM) with a student?

5) Can I open chat (public) with a group of students?

6) What is the extent of LeaderJam's CRM ability?

7) Integrations: Can I add my LeaderJam landing page signups to an external CRM and email platform via a Zapier-like platform? EXAMPLE: A person opts in on my LeaderJam landing page, and their information is sent to the LeaderJam CRM and MailChimp via existing LeaderJam integration or a connection platform, etc.

8) Are there plans to facilitate the sale of digital products, i.e., ebooks, etc.?

Thank you!

dmonPLUSAug 28, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 31, 2024

A: Hi Dmon--good to meeting you. And thank you for the excellent questions!

We have provided responses below by each question.

1) Is there a time limit for private, one-on-one coaching sessions?

If the live session you are conducting is priced, there are no time limits. For
free sessions, the session can be up to 40 minutes per session.You can do 1-1 sessions for a duration of 15 mins to 90 mins. For free, it's capped at 40 minutes. Zoom doesn't cut off at 1 hr. It cuts off after the session end time.

2) Is there a time limit for live, one-to-many sessions, such as webinars?

The 1-to-many sessions can be scheduled for 1 to 12 hours. For free, it's capped at 40minutes. Zoom doesn't cut off at 1 hr. It cuts off after the session end time.

3) Is there a time limit for live group meetings?

Similarly, there are no time limits for live group meetings, and you can
schedule them for any duration.

4) Can I chat privately (DM/IM) with a student?

Yes, you can. You can create a Chat Circle with one or more students, allowing
you to have private conversations.

5) Can I open chat (public) with a group of students?

Yes, you can create a public Chat Circle. To include everyone within your
private label platform, they must be part of the private label for security reasons. The
chat can be set to either public or private, but only members of your
organization will have access. If you want to include external students, you
can create a live session linked to a Chat Circle. Anyone who registers for the
live session will automatically be added to the chat.

6) What is the extent of LeaderJam's CRM ability?

Currently, the CRM capability within LeaderJam is limited. However, you can review clients, activate/deactivate users, and send broadcast emails.

7) Integrations: Can I add my LeaderJam landing page signups to an external CRM
and email platform via a Zapier-like platform? EXAMPLE: A person opts in on my
LeaderJam landing page, and their information is sent to the LeaderJam CRM and
MailChimp via existing LeaderJam integration or a connection platform,
etc.

We currently offer a landing page feature where you can collect signups via a
link. We are also adding third-party integrations like MailChimp. Automated emails are sent out when a user signs up for your private label, and you have the option to accept or deny requests. However, we currently do not support importing/exporting data between LeaderJam and external platforms.

8) Are there plans to facilitate the sale of digital products, i.e., ebooks, etc.?

Currently, the platform supports selling courses, bundles, coaching, multi-day conferences and more. , We do not have options for selling digital products like ebooks.

We appreciate the suggestion and will consider it for future updates.

Thank you! And we look forward to following your progress on LeaderJam!

Share
Helpful?

Q: It says on your site that you have to be located in the US in your T&C's, is this correct? I can't see this on Sumo

ninafogdenAug 27, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 29, 2024

A: Thanks Nina.
We have clients around the world that we support. Not sure where you are seeing it, but you did not need to be located in the US. Hope to support you on your journey.

Share
Helpful?

Q: Question Regarding Functionality. See Below

1. For the highest level, if we used cname where does the leaderjam name show up for our customers?
2. In the features listed it states"Effortlessly enroll participants into specific cohorts, track their progress in real-time, report back, foster communication and collaboration, customize the learning experience" 2a) Can you confirm progress is tracked in real time ie how much of a course someone has finished 2b) what is cohort functionality?
3. If someone has not started the course in a certain time, is there any zapier integration so we can email them
4. How does this compare to teachable or kajabi
5. Do you have a roadmap
6. For highest tier plan can you confirm it has zoom pro and there is no limit on the call duration/live call
7. Can we upload higher resolution videos?

Thanks in advance for the time to get back with the answers

efe5c5c43ede46daab33006a1599b805Aug 27, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 31, 2024

A: Good to meet you Efe5c.Thank you for the excellent questions!

Below are our individual responses by question.
1. For the highest level, if we used cname where does the leaderjam name show
up for our customers?

It does not appear. (It only comes up in the footer where terms and conditions have details related with LeaderJam.)

2. In the features listed it states "Effortlessly enroll participants into
specific cohorts, track their progress in real-time, report back, foster
communication and collaboration, customize the learning experience"

2a) Can you confirm progress is tracked in real time ie how much of a course
someone has finished

We are currently working on developing progress tracking in real-time to show the
status of course progression. Currently, we do track how many courses a user has signed up for.

2b) what is cohort functionality?

Currently, we allow you to add or remove users and send emails. We
are still defining other cohort functionalities that will further enhance the
learning experience.

3. If someone has not started the course in a certain time, is there any zapier
integration so we can email them

We have automated email notifications for various scenarios. We are also considering third-party email integrations to the platform. Additionally, you can use our current and fully active broadcast feature to send reminders to users.

4. How does this compare to teachable or kajabi

To provide additional information about other platforms, we would need to know
the specific features you are asking about. In general, we are one of the leading all-in-one platforms for building a knowledge business online--including unique capacities like running a multi day, multi-speaker conference. Selling and bundling course. Running a multi-client coaching business and more. Think of us like an enterprise solution that puts small and midsize companies on par with large coaching and training providers's platforms.

5. Do you have a roadmap

While we don’t have a published roadmap, we are sending out product updates out regularly dto
keep our users informed about new features.

6. For highest tier plan can you confirm it has zoom pro and there is no limit
on the call duration/live call?

Zoom pro is available on all tiers for all paid sessions/meetings. Free sessions/meetings are restricted to 40 minutes.

7. Can we upload higher resolution videos? Thanks in advance for the time to
get back with the answers

Yes, you can upload higher resolution videos on our platform.

Hope that helps! And look forward to hearing about your journey with us.

Share
Helpful?

Q: is there an option to create and send automatically trough email to the students the participation certificate in pdf format?

matteo77PLUSAug 18, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 19, 2024

A: Hi Matteo, great question!

Yes, you can create a certificate, and assign it to the participant for the relevant course or achievement, and the participant will be able to see it directly in their dashboard.

In addition, the system automatically notifies them via email when the certificate is awarded. This makes the process seamless and ensures that your students receive their certificates promptly.

Look forward to watching your progress!

Share
Helpful?

Q: what about selling courses in a woocommerce website and then add the attendees/students by hand or a integration into leaderjam?

matteo77PLUSAug 18, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 29, 2024

A: Thanks Matteo, appreciate your additional questions.
Currently, you can publish and sell courses internally within your firm on LeaderJam to your participants on LeaderJam.

We will have the ability to publish individual courses online soon. We also offer the option to bundle courses, and you can make them accessible via a link on your website or social media. This allows students to enroll themselves automatically, pay you, and be added to your firm on LeaderJam. You also have the option to manually add students as well.

Regarding selling courses through a WooCommerce website, it would not be feasible as you would need to add the users and manage course registrations manually within the LeaderJam platform. Which you also describe.

Hope that helps! And look forward to your journey on LeaderJam.

Share
Helpful?

Q: Hi Kevin, you had significant changes planned for LeaderJam that came out of questions and reviews here.

Could you please post an update (as comprehensive as possible) of what you have achieved and what is still to do?
Since LeaderJam will essentially be a different (MUCH better) product with the planned/promised changes, I wonder if there is an opportunity to re-launch it on Appsumo?
(You might also want to add the update to the intro above the question section, so that all new visitors can see the information without having to trawl through questions.)

JSG13PLUSAug 15, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 23, 2024

A: Hi JSG13,

Appreciate the follow up, and good to hear about "much better!" We are working to deliver new and improved features--and appreciate all the great Sumo-ling inputs and ideas.

Thank you for the above recommendations. The new features we implemented since launching LeaderJam on AppSumo include:

· We added free workshops for both coaching and events--fully operational now
· Began to improve the UI/UX based on feedback
· Added additional languages for translations
· Made enhancements to key existing features based on user feedback

The features that are in our pipeline and that we are working on now include:

· Quizzes and drip content for courses
· Multi-currency support for payments
· Additional UI/UX enhancements
· More enhanced AI tools

We are currently available on LeaderJam with AppSumo during July and August--so act fast. The features mentioned as "implemented" are now in the existing LeaderJam version on AppSumo.

Love the idea of a relaunch. There is a time period necessary before a relaunch can take place with AppSumo. During that time, we will continue to implement the features in our pipeline and described above.

We hope you are enjoying the feature rich LeaderJam platform and continue to experience more enhancements as they are launched!

(And will look into getting this list up top as you describe--great idea.)

Share
Helpful?

Q: Is it possible to disable the option to cancel courses for students who have enrolled?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 24, 2024

A: Good to see you Matteo. Let's also go live on Zoom, and we can help you with any questions there! Our customer support team is active 24/7 to make your user experience as good as possible. Currently, we do not have the ability to remove course access for students who
have enrolled. However, we are working on adding a feature that will allow you
to control access to courses for specific individuals. This will give you more
flexibility in managing course enrollments. Hope that helps-:)

Share
Helpful?

Q: is it possible to have usage statistics (in particular statistics showing if the user has seen the video and ...

how much of that video has been seen) also for just a single student and not just for the course?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 24, 2024

A: Jerry CoglianoEdited, Tue 11:20 AM,
… Question 6: matteo77 Member since: 04/07/2024 Deals bought: 44 August 19, 2024, at 8:48 pm is it possible to have usage statistics (in particular statistics showing if the user has seen … Show moreQuestion 5:
matteo77
Member since: 04/07/2024
Deals bought: 44
August 19, 2024, at 8:47 pm

Is it possible to disable the option to cancel courses for
students who have enrolled?

Answer:
Currently, we do not have the ability to remove course access for students who
have enrolled. However, we are working on adding a feature that will allow you
to control access to courses for specific individuals. This will give you more
flexibility in managing course enrollments.
------------------------------------------------------------------------------------
Question 6:
matteo77
Member since: 04/07/2024
Deals bought: 44
August 19, 2024, at 8:48 pm

is it possible to have usage statistics (in particular
statistics showing if the user has seen the video and how much of that video
has been seen) also for just a single student and not just for the course?

Answer:
Thanks Matteo. At the moment, we do not provide statistics for the videos watched by
individual students or for the course as a whole. We appreciate your feedback--
and will consider this for future enhancements. It's an excellent idea.

Share
Helpful?

Q: Do you have a published roadmap?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 24, 2024

A: Thanks Matteo--and good to see you again.
We do not have an official publishised product roadmap, but do have product development plans that we are continually rolling out. Where you have features that are important to you--like the ones you describe in these questions--please share them. Looking forward to your journey with LeaderJam.

Share
Helpful?

Q: Is there a limit of recording time for the live webinars?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 23, 2024

A: Hi Matteo--good to see you, and thanks for the follow-up questions.

There isn't any limitation on recording time for live webinars. You should be all set!

Share
Helpful?

Q: Is it possible to set a custom background (I mean a picture that I upload from my computer) to the ...

participation certificates generated for the students?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 23, 2024

A: Thank you for your question on certificates Matteo. Every course allows you to customize a graduation certificate at the end. At the moment, we do not offer the option to
customize the background of participation certificates. However, this is a feature we're considering for future updates. We appreciate your feedback as we. continue to enhance the platform. Keep the good feedback coming!

Share
Helpful?

Q: Is it possible to moderate the chat?

I mean that for example the course moderator/director receive all the messages from the students and he filter/forward only the messages fro the teacher. In this way the teacher will not receive unusefull messages like messages about technical issues, like audio or video not working or other stuff for the school and not for the teacher..

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 23, 2024

A: Hi Matteo, appreciate the question on 24/7chat circles that exist for every workshop, event, coaching session automatically in the platform for client and student interaction and support. Currently, everyone is allowed to send messages in the chat. While an admin can act as a moderator, we don't have the specific feature where a course moderator filters messages before they reach the teacher. Think of it as an integrated Slack alternative
We appreciate your question, and have noted it as we review future enhancements.

Share
Helpful?

Q: while doing a live webinar, is it possible to hide the names and total number of students to the teacher and students?

matteo77PLUSAug 19, 2024
See detail
Founder Team
Kevin_LeaderJam

Kevin_LeaderJam

Aug 23, 2024

A: Thanks Matteo.
We have Zoom pro integrated in the LeaderJam experience platform.
Zoom does not offer the option to hide the names and total number of students from both the teacher and students during a live webinar. We will alert you where they update that.

Share
Helpful?