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Q: Hi Gustavo, how do you remove the 'Powered by Leadster' from the bottom of the website chat bot?

I don't see the option to remove it under the agency white label section. Thanks

CANdigitalPLUSAug 5, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 5, 2024

A: Hi! If you purchased a plan above Tier 2 and you have the logo in the chat, please contact us via email at contact@getleadster.com with your AppSumo account email so we can update it.

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Q: any chance to get the lifetime deal again?

mdsalehPLUSAug 10, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Sep 2, 2024

A: Hi mdsaleh! For now, there are no plans for a new LTD launch

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Q: qwill byok remove limits?

what codes should i get to get byok in the futurte?

117697831916257567926PLUSJul 23, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 23, 2024

A: Hi! We dont have BYOK option yet.

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Q: I know you are probably tired of this question, but can you kindly please confirm that you will be offering ...

BYOK in the future for AppSumo purchasers. I want to full stack this but want reassurance. I certainly don't want to refund this either after purchase either. Thanks Gusavo.

stevenmarchPLUSAug 4, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 5, 2024

A: Hi steven! We do not offer BYOK and cannot guarantee that we will develop it in the future. Thanks!

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Q: Do you have integration with Tidycal?

bigjohnstaPLUSAug 5, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 5, 2024

A: Hi! Unfortunately we don't have this integration yet.

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Q: Hi Gustavo, I've purchased Tier 5 and I have just logged into Leadster for the first time.

During my onboarding journey, two things occurred:

1. A unique email address is required for each chatbot/website account (sub account). I got an error message when I tried to set up my first chatbot, because it requires an email address, and I couldn't use the same email address I have just created my Leadster account with. As a workaround, I used a gmail address.

2. For the chatbot itself, I can't upload my own chatbot face image, instead there are 4 stock faces to choose from.

Is this correct? Or are both of these an error?

CANdigitalPLUSAug 1, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 2, 2024

A: Hi CANdigital!

1. You can create subaccounts using this email format:
- yourname+subaccount1@gmail.com
- yourname+subaccount2@gmail.com

If you put the "+" after your real email, you don't need extra emails, and you'll receive the leads in your inbox.

2. Can you send me a screenshot of this? Because by clicking the (+) button after the 4 photos, you have the option to send a custom image.

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Q: Hi, Gustavo, could you add media blocks to Leadster?

- A block to be able to add youtube videos
- A block to add an audio player
- A block for images and another block for file attachments such as pdf.

linosPLUSAug 1, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 2, 2024

A: Hi Linos! Right now, we don’t have those options because we’re a chatbot focused on lead conversion. So, our clients have never missed those features, but it’s an idea I’ll pass on to our product team to consider :)

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Q: I purchased a license and it's IMPOSSIBLY SLOW to use & CRASHES EVERY TIME I TAKE ANY ACTION.

As of right now, it's literally UNUSABLE - How quickly are you guys upgrading your servers/fixing this problem?

aslkdfjPLUSAug 1, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 2, 2024

A: There may have been some instability while you were using it, our servers are 100% here. How is it for you now? Were you able to set up your account?

Please send me your email so we can keep in touch, we want to help you have a good experience because this is not common.

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Q: Hi, I am interested to buy the tired 3 plan.

so my question is there any monthly bill I have to pay to leadsyer for white labeling or cname or any other add ons or any other features?

mdsalehPLUSAug 2, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 2, 2024

A: Hey mdsaleh! You don’t have to pay anything extra to resell Leadster to your clients. Our white label version lets you change the logo in the logged-in area of the platform and also remove our logo from the chat on the client’s site. You can also change the logo on the emails we send out.

However, you can’t change the login domain of the platform; logins are done through app.getleadster.com.

The only feature you can choose to pay for monthly is Leadster AI, which integrates Chat GPT into your workflow. But it’s more focused on automating customer support.

If your focus is lead generation, you don’t need that feature :)

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Q: I was able to integrate Google Ads and Leadster to know when a paid lead filled out the form -- which is great.

However, I'm wondering if we decide to start advertising on Meta -- would the process essentially be the same if we drive traffic to the website and they fill out the form?

TonyTPLUSAug 1, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Aug 2, 2024

A: Yes, exactly! We'll automatically send the conversion events to your Meta ADS pixel, you don't need to do any extra setup :)

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Q: Hi Gustavo, I'm looking to purchase tier 4.

1. What is the cost for exceeding the unique visitors limitation? (And how will this be charged?)

2. Is it possible to set individual limits per sub account? (And subsequently charge per sub account)?

3. Is the paid AI feature required or can you build flows without AI?

Cheers

CANdigitalPLUSJul 30, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 30, 2024

A: Hi Candigital!

1. The cost to purchase each additional 5,000 accesses will be $10 charged per month. So it makes sense to purchase an additional tier taking advantage of this great promotion.

2.It is not yet possible today, but we are studying this possibility.

3. The AI ​​feature is a feature that is not part of the Appsumo promotion, it can be tested for free and we are offering a great launch discount.

Thanks!

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Q: Q: Hi Gustavo, A few questions on your product if you can advise: 1)Is the Google Calendar Meeting Scheduling ...

via

Hi Gustavo,

A few questions on your product if you can advise:

1)Is the Google Calendar Meeting Scheduling via Chat included in this deal or it it a monthly add-on?

2)WhatsApp/SMS
From what I understand the Whatsapp intergration is loading up a WhatApp message.
a) I presume once this happens the chatting continues independently of the platform?
b) Are you considering intergration with WhatsApp and SMS natively or via Twilo?

3)Human handoff
a)Is this available on this deal?
b)If so, can it be requested by the lead?
c)If so, can a specific point in a workflow be set to request human handoff?

4)Omnichannel Chat 'inbox'
a)I presume the website chats go into some kind of inbox on your platform for review?
b)Related to question 3 if human handoff is possible can we chat to communications from other sources within the platform? If so, which other channels are possible?
Essentially I'm looking for a (partial) alternative to Missive.

5)Team members
How many team members are available on each tier?

6)Agency managing clients/white label
a)How does an agency managing clients work in the platform - are there workspaces?
b)Related to workspaces and question 5 on team members - can we invite clients and team members to login and access a certain workspace only?
c)Are there any white label/branding/CNAME etc features on any Tier of this deal?

7)Mobile app
Any plans for a native iOS app for responding easily on the go?

8)Intergrations
I can see Zapier and Webhooks are available so I was wondering if you have any native planned intergrations with any of these:
a)Incoming leads - Facebook Messenger?
b)Incoming leads - Instagram DM's?
c)Incoming leads - Linked In?
d)Incoming leads - Twilo?
e)Incoming leads - Trafft appointments?
f)Outgoing leads - Brevo email marketing?
g)Project management - Asana?
h)Alternative connector - Boost.Space? or Albato?

Many thanks,

Matt

Matt_S_HPLUSMay 29, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

May 29, 2024

A: Hi Matt!

1) Yes, Google Calendar feature is 100% included in the offer and unlimited.

2) Yes, we send information to WhatsApp by uploading a message, and as soon as the user clicks on it, you receive the information.

a) Yes, the conversation takes place independently of Leadster. Only with WhatsApp.
b) We are not yet considering this integration, we are first focused on integrating Chat GPT with Leadster to automate service. After that we can think of other channels depending on the demand of our customers :)

3) Today transfers to human services are done via the WhatsApp button. We do not have real-time chat because the vast majority of our customers do not have a team to remain 100% online for this service. However, after integration with GPT Chat, it is one of the features we thought about implementing as well.

4) Today the platform's focus is on marketing to capture leads, so we don't have a customer service inbox. We have a list of leads within the platform with all the information captured, we send these contacts by email and also send them to your sales CRM. Perhaps Leadster is not the best replacement for Massive as they are focused on service, Leadster is focused on marketing and sales.

5. Team members are unlimited!

6. Yes, you as an agency will have a dashboard to manage all your accounts. Each account must be a website for your client. This way you can, within each account separately, invite users who will have exclusive access to it.

You can remove Leadster's branding and replace it with your agency's logo. Communication emails will also be sent with your logo. However, we do not yet offer domain customization, so login is done via getleadster.com

7. We do not intend to have a mobile application for now, only if we create real-time chat, then we will definitely launch the application.

8. Not yet, today our focus is on companies that have their website as their main channel for visitors and leads.
About Albato, this week I have a conversation with them to make integration possible.

Thanks 😄

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Q: Would you also translate the chat interface to German?

Or give us the opportunity to edit the English interface?

APLUSMay 30, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

May 30, 2024

A: Yes, we were able to put this on our roadmap, it's a simple update 😄 Thanks!

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Q: I'm a little confused.

Halfway down your website’s home page, you have written "54 Leads per month Average result of our customers”. This is based on 1000 visitors, so the conversion rate is 5.4 percent not 2%, correct?

Also your math is fine but you missed the 30 days. Where you say “per month”, it should be “per day”.

So the math should be:

80 clients * 25 visitors/day = 2,125 unique visitors per day
2,125 x 30 unique visitors per month
63,750 * 5.4% = 3240 users sending messages
3240 * 2 average messages = 6480 total messages sent in a month

So, based on the $15 per 100 messages, we would pay 6,480 * .15 = $972 per month, not $30 right?

stevenmarchPLUSJul 30, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 30, 2024

A: Hi! On our website, we state that we achieve a 5.4% conversion rate from traffic to leads. In the most recent calculation, I mentioned the conversion from traffic to AI-supported questions.

Only a small percentage of users ask questions, so you won't be billed for all leads.

From my experience, a website with 60k visitors will automate around 600 questions per month. Therefore, you would only pay $60 per month to use Leadster AI. However, it's essential to test this with your clients to confirm it meets their use case.

Thanks!

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Q: Hello, is necessary a chatgpt account?

14d003b5e74865575a1b9bdba9ba850f5c2f497bJul 30, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 30, 2024

A: Hi! No its not necessary :)

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Q: Where can I report a bug?

I cannot locate any way to contact you on your website. When I enter my website's URL into the AI Assistant "Add Content" section, the select "Read Page," my URL disappears and nothing happens.

chemicalsuppliersPLUSJul 30, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 30, 2024

A: Hi! I sent your message to our developers. What is your email account?

For support you can write us at: help@getleadster.com

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Q: Any chance for BYOK?

I was ready to full stack this bad boy until i saw your cost for AI is $15 per 100 messages when that feature releases. given the cost for only GPT 4o mini is around .00012 per message and you are charging 15 cents, it's hard to scale on our end as an agency. any chance you would consider BYOK?

john889PLUSJul 29, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 29, 2024

A: Hi! Unfortunately, we cannot guarantee that we will implement the BYOK option. We are still learning a lot about the AI ​​functionality and how it will be implemented and priced.

I recommend that you take advantage of our great promotion in Appsumo, and after that we can negotiate the Leadster AI prices for a high volume of processing.

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Q: I'm impressed with this tool's potential and excited about the deal.

However, I have some concerns regarding costs:

The initial launch lacks the BYOK option and uses version 3.5 turbo, with a price of $15 monthly for every 100 messages. Based on 80 clients, each with 25 visitors sending 25 messages daily, my calculations are as follows:

1. Total Messages per Day:

- 80 clients x 25 visitors/client x 25 messages/visitor = 50,000 messages/day

2. Total Messages per Month:

- 50,000 messages/day x 30 days = 1,500,000 messages/month

3. Cost Calculation:

- (1,500,000 messages / 100) x 15 = $225,000/month

At this rate, the monthly cost would be $225,000. While I understand AI costs are decreasing, I’m concerned about affordability for my clients at this pricing level.

Could you confirm if my calculations are correct? I'm still interested in this deal but need clarification on these costs. Thanks!

Additionally, considering GPT-4 mini's average message cost is around $0.00012, the increase to $0.15 is significant (1,249,000%). A BYOK option could help manage costs better, either with a flat monthly fee for BYOK or on a per-bot or per-user basis. Just a suggestion; thanks!

stevenmarchPLUSJul 28, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 29, 2024

A: Hi Steven!

The calculation is not correct because only about 2% of website visitors send a message to Leadster AI, and the average message per visitor is 2 questions.

So, 80 * 25 = 2,000 unique visitors per month
2,000 * 2% = 40 users sending messages
40 * 2 = 80 total messages

So, you would only pay $30 per month for 100 automated responses for an average website with a unique users volume of 2,000.

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Q: Hello Some questions 1.

Watched the how it works on the website. Is the only option to write out the sequence of questions or can it be free flow ie ask a question, get a response and it asks questions based on the response?
2. Does it connect to Instragram
3. can you send a lead magnet to those that message from Instagram and can this be a PDF etc
4. Is this white label or does your company name show up

efe5c5c43ede46daab33006a1599b805Jul 25, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 29, 2024

A: Hi!

1. The only option is to ask a sequence of question. But we have Leadster AI that can answer question from your visitors.
2 and 3. No, we focus in the website.
4. If you by white label option, we remove our logo from the chat and platform. But you need to login in our domain.

Thanks!

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Q: Dang!

This looks damn good. Bravo on creating this Gustavo.

So, I have a couple of questions:

1. Is your "Want to see a Personalized Demo of the Platform? 😄" demo available to us users to help us sell chatbots? If not, can we set it up on our own or can you help us set it up? I love it.

2. What is the cost after your LTD is over for more unique monthly visitors?

Thanks!

stevenmarchPLUSJul 27, 2024
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Founder Team
Gustavo_Leadster

Gustavo_Leadster

Jul 29, 2024

A: Hi!

You can setup on your own, we have a guided onboarding to you create chatbots for you and your customers.

If you need any help, contact us here https://help.getleadster.com/

2. We charge $10 per month for each 5.000 unique monthly visitors.

Thanks.

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