Leanbe Questions

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Q: Hi, is it possible with the Agency Plan to give access to different clients to manage their own portal?

Thanks

alfinalafiliasPLUSAug 11, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi Sergio.
It's Toma from Leanbe.

Thanks for getting in touch.
Kindly ask you to clarify your request a little bit.

However, please note, that it is possible to have multiple team members with the exact roles.
Each role has its permissions.

Kindly ask you to check the article below for more details and get back to us in case of additional questions:

https://help.leanbe.ai/en/article/how-to-manage-team-members-roles-1rlxfzi/

Thanks,
Leanbe Team

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Q: Hi Artavazd, and congrats on the launch!

Are we able to customize the CSS? If not, are you going to build this feature?
Can you please tell us a bit more about the AI technology of your software? What AI model are you using?

thenewyorkerJul 11, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
It's Toma from Leanbe.

Thanks for getting in touch.

May we know exactly which element of the product you want to edit by changing the CSS?
We are asking to ensure, that there is no default option to change the desired element, so we can assist accordingly.

Regarding your second question, we need to state, that the AI works as follows:

we take into count customer plan/package(internally, you need to push the data to leanbe.ai), how much time he/she uses the service, country, device, and contribution (how many upvotes, requests, etc) from all this info we will generate something like a FB lookalike and every time once the request/feature released we ask for feedback which will help the AI to learn and give better results.

If there are additional questions, we will be glad to assist.

Best,
Leanbe Family

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Q: can each project have its own domain?

realcoJun 18, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Thanks for reaching out.
It's Toma from Leanbe.
Exactly, each project can have its own subdomain.

If there are any other questions, please, get back to us.

Thanks,
Leanbe Team

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Q: I am not running a software business.

Can I use the tool? The issue is your roadmap or feature request is useless? Or I can rename each tab and maybe inside content have some other modules....? Or it is not possible and I can only use latest update module as blogger or ecommerce store

5e095c468c394c43b5e012ce985c7a8cJun 8, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.

Thanks for your interest.

May we kindly ask you to share some details on what you want to achieve using the product, so we can assist accordingly?

Please, note that all the tabs inside the widget and standalone page are customizable and can be changed according to your needs.

We are looking ahead to hearing from you soon.

Thanks,
Leanbe Team

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Q: i find it a bit weird that I couldn't find their solution as a roadmap or feature request board for us (their clients) .

Are you planning to have Clickup integration?

mehdi.MhamdiJun 5, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
It's Toma from Leanbe.
Thanks for reaching out.

Actually, the integration is already added as a feature request and you can upvote it here, so we may consider its implementation:
https://leanbe.ai/Leanbe/ideas/625644ce5fb165001368153d

Thanks for choosing us.
If there are any other questions, please, get back to us.

Thanks,
Leanbe Team

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Q: When will multi-language be available?

Any ETA please.

Adrien21162May 27, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Dear Adrien.
Thanks for reaching out.
It's Toma from Leanbe.

We are planning to release the feature in 2 months approximately.
If there are any other questions, please, get back to us.

Thanks,
Leanbe Team

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Q: Hi!

1. I saw that you would add multi-languages to your platform. I saw that it is a concern for other sumolings. It is essential for my projects. Do you have a timeline, please?

2. I want to ask for features for 150 people. Then to 5000 people. Would your platform work for many user feedback?

Thank you!

07d5ab09c8b34dfa9524b3f2b2a90e20May 14, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks for getting in touch.

Let me answer your requests one by one:

1. We plan to implement the feature in June- July approximately.

2. May we ask you to clarify your question a little bit?

Are you asking, if there is a limit on how many feature requests can users leave?
Kindly ask you to give me some details on your goals, so I can assist accordingly.

Thanks,
Leanbe Team

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Q: I've Got It!!!

This would start leanbe world domination.

A lot of website builders or project management tools have this really cool feature that I'm about to suggest. It instantly reduces the burden of switching from one of your "competitors"... the ability to import from other tools!! (Dun dunnn...Let the trumpets sound and celebration commence...Yes!!!)

I've spoken to another product roadmap/knowledge base company about this but they didn't get it. Can you look at adding this feature to your platform so I can easily switch to your tool? Seems like the data would already be structured in a way that makes it easy to extract and put into your tool. What do ya think?

Ultimate_CompetitorPLUSMay 13, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks for reaching out.

May I kindly ask you to clarify what you mean by saying to import from other tools?
Do you mean tools like Jira or Trello?
In case you mean that, we do have an integration with them.
But if you mean something else, please, share some details about the request, so we can assist accordingly.

Thanks,
Leanbe Team

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Q: Hello!

I've got two questions :

* Can I translate the whole product for a french audience ?
* Can I please integrate it with my wordpress so that members can access and comment the roadmap once they've logged in my website ?
I hate it when I log in a product, and I need to login again for commenting their roadmap, I will love an integration with WordPress

Thank you and good campaign !

Diane-LaMalletteBizApr 27, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks for the questions.
Let me answer them one by one:

1. The multilingual support is in our RoadMap and we plan to implement it in a near future:
https://leanbe.ai/Leanbe/roadmap

2. Currently, we do not have an integration with WordPress, but you can add it as a feature request, so we may consider its development:
https://leanbe.ai/Leanbe/ideas

Please, get back to us, once there are additional questions.

Thanks,
Leanbe Team

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Q: Dear team, I tried to submitt a feature requests with two emails.

One email was blocked as the sendgrid server sending the confirmation code is blocked by spamcop.
The other email adress was fine. I got the confirmation code but nothing happens. I tried it twice.

Is there any problem with the submitting feature request on your homepage?

Thank you

Flo

Flo24287PLUSApr 21, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks a lot for reporting.
We will certainly take a look at it.
Meanwhile, may I ask you to try to insert the code using another browser or else with the incognito mode of the same browser, please?

Thanks,
Leanbe Team

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Q: Do you have something like a Single-Sign-On?

It´s simply not an option to force my users to create an additional account.

All the best, Julian!

Julian_WolfPLUSApr 11, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi Julian,
Toma from Leanbe is here.
Thanks for the question.
Unfortunately, we do not have the feature available, but we plan to have it in the near future.
Stay tuned, so you won't miss the update.

If there are additional questions, please, get back to me.

Best,
Toma

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Q: 1.

The help button on the site doesn't load anything.

2. When I approve a feature request and select a different category, it still assigns to the 'to do' category: https://www.evernote.com/l/ABJJEo17vitLYqbAJg7_0IYRWUIQP8xlKI4

3. When I'm logged in and submit a feature request there is no submission notification so I'm left wondering if it has successfully been submitted or not.

204df10a67e943d5abfa17b265fa9e43Apr 8, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hey there.
Toma from Leanbe is here.
Thanks for getting in touch.
Let me go through all your requests one by one:

1. When clicking on a button, you need to be redirected to the Helpdesk, where you can find the needed article:
https://help.leanbe.ai/en/
Upon checking, I can confirm, that the redirection works.
Kindly ask you to try with another browser or else with the incognito mode of the same browser.

2. As I have already noticed, you contacted us via email as well, I took a look at your account and saw, that all feature requests are under the right columns when checking the Roadmap:
https://prnt.sc/ML_RCXgja-OF

Kindly ask you to clear the cache of the browser for an accurate result.

3. Once you add a feature request being logged in, it appears under the feature requests tab, when you refresh the page.
You can add a feature request about showing the notice, when there is a successful submission, so we may consider adding it:
https://leanbe.ai/Leanbe/ideas

I will be glad to assist if there are additional questions.

Thanks,
Toma

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Q: Do you have iframe embed?

In Drupal javascript embed is disabled.

DynagerPLUSApr 3, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hey.

Toma from Leanbe is here.
Thanks for the question.
Unfortunately, we do not have the option currently, but you can add it as a feature request, so we may consider its implementation in the future:
https://leanbe.ai/Leanbe/ideas

Best,
Leanbe Team

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Q: Dear team, a) is it possible to select for each project if the roadmap, changelog and feature request tabs are visible?

I have some customers where I only want them to see the changelog for example.

b) If I buy multiple codes and have multiple projects can I manage all projects under one account so my employees can take care about all projects in one place?

c) do you plan a public api so I can create cards out of my pm tool?

Thank you very much

Flo

Flo24287PLUSMar 24, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hey.
It is Toma from Leanbe.
Thanks for the questions.
Let me go through all of them one by one:

1. For each project, there is a possibility to have a widget and standalone page. In both cases, you can choose the tabs, you want to show.
Here is the screenshot of how you can do that inside the widget:

https://prnt.sc/OlLc8HAnBMQP

And this screenshot will show how to do that from the Standalone page:
https://prnt.sc/gP7aYtDf7yfQ

2. Depending on the plan you choose, it comes with the exact number of team members. All you need to do is to invite them to join the project like it is done in this article:

https://help.leanbe.ai/en/article/how-to-invite-team-members-rtu7p8/

3. Currently, we do not have the feature available, but it is on our to-do list and we plan to implement that in the near future.

Please, get back to us, once you have additional questions.

Best,
Leanbe Team

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Q: Hi LeanBe Team, Do you have an API we can connect to?

We are building a mobile app and would like to link feedback to your software.

mikeysouthwellMar 24, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hey :)
Toma from Leanbe is here.

Currently, we do not have the feature available, but it is in our to-do list and we plan to implement it in the near future.

Thanks for your interest.

Best,
Leanbe Team

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Q: How does LeanBe compare to ProductStash (now LoopedIn https://loopedin.

io) - a recent AppSumo deal?

LoopedIn:
"Collect customer feedback, build roadmaps and share announcements."

weavermediaMar 9, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hey.
Thanks for the question.
The main difference is, that now, we count the automatic score for every idea based on the Artificial intelligence in order to be able to prioritize the roadmap in a right way.
Our goal is to define the score based on a real data, not only on the upvote count.
Thus, we will avoid the definition of the score by the project manager as well.

Yet, we have the Trello integration, which they do not have.
On another note, still, we do not have the Zapier integration, as they do.

There are some more different features, but the main difference is stated above.

Thanks,
Toma

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Q: Is it possible to have the Request Feature section limited to only signed in users?

And voting too?

In other words the Changelog, Roadmap and Feature Requests visible to all site visitors but voting and requesting a feature limited to authenticated users.

weavermediaMar 2, 2022
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Q: Hi Leanbe, Few quick question.

I noticed someone else asked about the private area to ensure only authenticated users can request, comment and vote, etc.

1. Is there any way we can embed Leanbe into our private community platform using HTML code, iframe or something similar?
what this would allow us to do is ensure only our private community can access and see our Leanbe page area

2. How can we make sure that one person does not Vote multiple times for the same feature request?
*because this would render the feedback we receive useless if one person was voting more than once (eg. 50x) for the same feature so we need a way to only allow one vote per user per feature request please

3. In your FAQ, you mention that users must be logged in to request a feature. So is there a portal we get that users must sign up to access the right to vote?
or does the answer in your FAQ relate to requesting a feature for Leanbe itself?
https://help.leanbe.ai/en/article/faq-does-a-user-need-to-log-in-for-leaving-a-feature-request-1h2vg2b/

Thanks, appreciate your assistance. Speak with you soon

JoeyMobbinMar 4, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks for the questions.

Let me answer those one by one:
1. Currently, we do not provide a private portal, which means, that you can't use the embed code or the HTML to insert it on your website.
2. Every user can upvote and leave a feature request with the one email address, using the unique code, which will be sent to their email address. So, there can't be a double upvoting from the same email.
3. As mentioned in the point above, there is no need to have an account to upvote or add a feature request: just fill in all the required fields, insert the code and that's it.
If there are additional questions, please, feel free to get back to us.

Thanks,
Toma

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Q: Does each project come with the possibility to add an custom domain?

EngineStudioFeb 28, 2022
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Founder Team
Artavazd_Leanbe

Artavazd_Leanbe

May 14, 2024

A: Yes, that's right. Each project can have a standalone portal and therefore have a different subdomain.

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Q: Maybe I missed it, but what is a "project" anyhow.

I don't see an explanation, but it appears projects are the basis for your pricing. Sorry if I'm an idiot.

mpitre72Mar 1, 2022
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Founder Team
Toma_Leanbe

Toma_Leanbe

May 14, 2024

A: Hi.
Toma from Leanbe is here.
Thanks for the question.

Exactly, the project is the main basis of the product, since, in order to get collect feedback and update users about the made changes, you need to have a project.
That is, team members and users can add feature requests, upvote those, comment or react, see the changelog of the project ( it can be a bug fix, new feature, or announcement).
You can have the Roadmap for any project, so everyone can see, what features are on their way, what was implemented for the exact project you develop currently.

Hope this helps.
In case there are any other questions you think I can assist you with, just get back to me.

Thanks,
Toma

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