Please tell, wie you will fix the login problem!

I gave Learniverse a chance. Initially, I was very impressed with the excellent AI course creation, but then I encountered major problems with my students being able to log in. Some never receive an email, not even in their spam folder. Others can't log in despite repeated attempts; they always get an error message. For others, the website is blocked as unsafe and a phishing threat. Even when students do manage to log in, they are later logged out, or their learning progress is often displayed incorrectly and reverts to zero. For months, Learniverse support has been unable to resolve this issue. With a heavy heart, I now have to rebuild all my courses on another platform, as it's unusable for me in this state. It's all very disappointing!

When you will be able to fix this!!!!