Being responsive and open to new ideas puts communication at a 10/10.

What I don't like is that I can't seem to find a good fit.

User constraints feel weird as I don't need (Tier 4) 3000 users across 10 learning groups. Maybe it would be better to have max users across all learning groups instead of each? Improving user organization by location, store, position, or other identifiable criteria would be beneficial. It would also be nice to organize that data by completion rate by store/position, or export it so that it could be done elsewhere. While label would be nice and seems to be coming with tier 4 later on. I also need a way to link our videos outside of YouTube and have been playing around with Dadan.

As previously noted you will also note that there is only one admin with this account. Should you buy Tier 4 you best be ready to be a full-time admin for the 300 x 10 accounts you could potentially manage.

I would love to have 3-5 learning groups for staff, supervisors, and managers (Tier3/Tier4) with 10 modules per group (not offered except in subscription) and access to the community features (not offered except in subscription). 50-100 AI credits per month are sufficient to simplify setup, or you can use 300 one-time credits for migration and then pay as you go.

I have hopes for this project, but I'm not sure it's going to meet my needs; signing up for a subscription that is almost the cost of the Tier 4 deal means I now compare you to what's out there, and the value feels lacking due to it's ongoing development.

+1 Taco as some of the above mentions have been implemented.