3.5
Taco ratings
Lemapp is appreciated for its effortless extraction of WhatsApp numbers from groups, seamless bulk messaging capability, and elegant handling of phone number changes. Some users have reported minor issues with cloud-based syncing and HTML code in saved message templates. Despite these minor hiccups, Lemapp's overall rating of 3.8 and positive customer feedback make it a solid buy, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
The bulk messages doesn't work and no body replies about what happend
I noticed that the bulk sending option disappeared from the "Broadcast" list
I bought your subscription because of it, so if it is not going to be anymore, Lemapp is not useful for me. Or if there exists another way to send bulk messages, I'd really appreciate it if you indicate to me how to do it.
I haven't received answer since march 22nd...
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Verified purchaser
Interesting
Really useful tool, too bad it doesn't work
Lemapp
May 21, 2024Working on the issue already and will resolve them ASAP.
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Verified purchaser
Where is the Support?
Well I WAS enjoying the product for a little while. But then the main feature I use, the scheduling of messages, stopped working. And the option to start a new chat with someone not saved in your contacts reports an error of something like "invalid url" when you click send. Which is fine. All software has some issues every now and then. I expect that. But I don't expect zero support. So far I have sent 3 emails over the past week or so with zero response. I even tried the contact form on the website. Not so much as even an auto reply to acknowledge they received it. I have not used every function yet but most things seem to be working. I liked the product when it was working. If I can ever hear from anyone I will gladly change my review
Lemapp
May 21, 2024Hello P.James,
Sorry for the delayed response and we are already working on your issue as we saw and we understand your frustration and we will resolve it ASAP.
I have personally replied to your email and your issue will be resolved on priority.
In the meantime it would be great if you can change the review as it is hampering our reputation.
Regards,
Deepak Shukla
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Verified purchaser
Cannot register, bad customer service
The app cannot register, which means you cannot use the function. I reached out to customer service for assistance, but unfortunately, I was left hanging without receiving any resolution. I cannot imagine, who purchased this app, whether you guys got support for the next update or not. We know that WhatsApp always gets updates, the app also will be affected. From my first impression, the team cannot deliver what they promise. Good luck for the lemau app fans.
Lemapp
May 9, 2024Hello Azhar,
So sorry or the bad experience caused to you.
But all everything depends upon whatsapp web, whatsapp recently released a major update for whatsapp web and we just needed 3-5 days to resolve everything and bring back everything to normal and which is the case now and this has happened for the first time after we have launched as whatsapp relaeased a very big update but still we needed...
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Verified purchaser
Seamless experience yet effective
Probably the nicest UI for whatsapp crm i've ever used. It just works and simple to use.
The saved message templates needed your attention to fix the html code so that it does not show behind every line break. Simple fix will get it done.
I'd say no regrets, buy now.
Lemapp
May 9, 2024Hello! Thanks a lot for your review!
We are always more than happy to serve and get better.
We will resolve that ASAP!
Thanks again!
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